The biggest upside is definitely having everything under one roof. Before Hornetsecurity, we were juggling separate vendors for email filtering, backups, and user training. The UI is incredibly clean, and managing it all from a single dashboard saves me hours of clicking around every week. Connecting it to our Microsoft 365 tenant was completely painless—onboarding took minutes, and the one time we reached out to support for a routing rule, they fixed it that same morning. On the performance side, the AI filtering is spot on and catches targeted phishing that our old setup missed. My favorite unexpected benefit is the built-in security awareness training; it runs automated phishing simulations based on real threats without needing a separate platform. Since we consolidated three different subscriptions into this one suite, the ROI made it an incredibly easy sell to management. Review collected by and hosted on G2.com.

Honestly, there isn't a lot to complain about, but if I had to pick something, the reporting and log search can feel a bit dense when you first start using it. There are so many granular parameters to filter by that it took me a week or two to get comfortable pulling specific email traces quickly. Also, you definitely want to spend some time fine-tuning the frequency of the quarantine digests before rolling them out to the whole company. If you leave it on the absolute default settings, end-users can get a little overwhelmed with notifications. It’s nothing major, just requires a bit of hands-on tweaking during that initial setup phase. Review collected by and hosted on G2.com.