We get really good insights into what people are looking for in the product, the exact reasons they’re considering our tool, and the problems they’re trying to solve. On top of that, they get a much clearer picture before they talk to us, and they already have a sense of how it fits into their workflow. Review collected by and hosted on G2.com.

The onboarding takes a little longer because the agents capture a lot of internal and external context, but it’s definitely worth the initial knowledge dump that’s needed. Review collected by and hosted on G2.com.