# Hinterview Reviews
**Vendor:** Hinterview  
**Category:** [Video Interviewing Software](https://www.g2.com/categories/video-interviewing)  
**Average Rating:** 4.8/5.0  
**Total Reviews:** 141
## About Hinterview
Hinterview is the Recruiter-Trained AI Notetaker &amp; Candidate Showcase Engine that turns every recruiter conversation into structured data, proof, and revenue. Instead of scribbling notes, chasing feedback, or guessing what happened on calls, Hinterview automatically captures, summarises, and transforms conversations into CRM-ready insights, branded candidate shortlists, and powerful sales assets recruiters use to win exclusivity and close roles faster. Why teams choose Hinterview Recruiter-trained AI notes (motivations, risks, push/pull, follow-ups) Video-powered candidate shortlists clients love Instant feedback with watch notifications Deal-risk insights + BD triggers Performance visibility across every call Works with all major CRMs, ATSs &amp; diallers Key Features AI Notetaker (Teams, Meet, Zoom, VOIP) CRM-ready summaries Candidate Showcase pages with clips Watch analytics + notifications Interview intelligence &amp; coaching insights Candidate comparison &amp; highlight extraction ATS integrations (Bullhorn, Vincere, JobAdder, etc.) What problems it solves For recruiters: No more manual notes Faster shortlists Faster feedback Less admin Better BD content For leaders: Visibility Consistency Coaching Margin protection Predictability For clients: Clarity Evidence Confidence Faster decisions



## Hinterview Pros & Cons
**What users like:**

- Users laud the **time-saving capabilities** of Hinterview, enhancing efficiency and engagement in the hiring process. (5 reviews)
- Users value the **effective communication** and support from Hinterview, enhancing collaboration and experience for both clients and candidates. (4 reviews)
- Users appreciate the **exceptional customer satisfaction** with Hinterview, praising its efficiency and outstanding support throughout the hiring process. (4 reviews)
- Users praise Hinterview&#39;s **fantastic customer support** , highlighting rapid responses and helpful, personalized assistance throughout their experience. (4 reviews)
- Users appreciate the **time-saving benefits** of Hinterview, significantly reducing hiring time and enhancing the recruitment process. (4 reviews)
- Time Saving (4 reviews)
- Users find the **candidate management system** user-friendly and efficient, significantly reducing hiring time while enhancing engagement. (3 reviews)
- Daily Use (3 reviews)
- Users love the **ease of use** of Hinterview, enhancing recruitment interactions and resulting in positive business outcomes. (3 reviews)
- Efficiency (3 reviews)

**What users dislike:**

- Users face frustrating **login issues** with Hinterview, often feeling unsupported and unable to rely on the system. (2 reviews)
- Users note that the **analytics limitations** in Hinterview hinder insights, although improvements are expected soon. (1 reviews)
- Users express frustration with **app functionality issues** , citing persistent bugs and inadequate support as major drawbacks. (1 reviews)
- Users face persistent **bug issues** with Hinterview, leading to frustration and a lack of reliability in the system. (1 reviews)
- Users find **compatibility issues** frustrating, particularly with the need to convert documents from Word to PDF. (1 reviews)
- Complex Setup (1 reviews)
- Users find the **difficult setup** of Hinterview time-consuming, complicating the initial experience with video recording. (1 reviews)
- Editing Issues (1 reviews)
- Users find Hinterview to be **expensive for the features offered** , with inadequate support and persistent issues affecting reliability. (1 reviews)
- Network Connectivity (1 reviews)

## Hinterview Reviews
  ### 1. Hinterview helped us to increased LI response rates by 200% and reduced time to hire by 50%

**Rating:** 5.0/5.0 stars

**Reviewed by:** David N. | UK MD, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 12, 2025

**What do you like best about Hinterview?**

Hinterview allows us to reach candidates we wouldn't normally be able to attract. I have used Hinterview for over 12 months now and it has allowed us to engage with our candidate communities in a much quicker and beneficial way

The Hinterview team took time to run a series of sessions with us on how to productise the offering which resulted in the creation of a new service line which has allowed us to secure over £500k of new business

The note taker and integration with our CRM has been a gamechanger. It has streamlined recruiter workflows, allowed us to critically evaluate meeting performance as well as save hundreds of hours of time inputting information into our CRM.

The customer support is fantastic, with rapid response times and frequent updates to optimise our use of the platform

**What do you dislike about Hinterview?**

Stats and reporting in the native platform could be better but updates are on the way

**What problems is Hinterview solving and how is that benefiting you?**

Hinterview via the Hintel tool is reducing recruiter time on admin, allowing us to focus on having meaningful and quality conversations with our clients and candidates. The offering we now present to clients at briefing stage gains 2x more times retained work than we were winning a year ago.

  ### 2. My experience of using Hinterview has been immense

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bradley D. | Managing Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 03, 2025

**What do you like best about Hinterview?**

Both Clients and Candidates are loving the use of Hinterview, this is saving clients so much time in the hiring process via prescreening! Candidates are bought into the screening and the recruitment process itself! It's cutting hiring time by 1/3 and we are super happy with the software!

**What do you dislike about Hinterview?**

Nothing to report in terms of negatives!

**What problems is Hinterview solving and how is that benefiting you?**

- Hiring time is quicker 
- Clients prefer outreach rather than a generic cold call 
- Candidates are bought into the recruitment process 
- Pre screening is great as allows the candidate to showcase themselves rather than just a CV

  ### 3. Game changer!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Hayley P. | Billing Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 02, 2021

**What do you like best about Hinterview?**

I've been using Hinterview for a few years now, and I couldn't be more satisfied with the platform. They are consistently updating and adding new features, which keeps it fresh and increasingly useful. It has saved a huge amount of time for my hiring managers and has helped me to win exclusive business and negotiate higher fees.

I've utilised Hinterview for a wide range of roles, including technical positions and senior hires. The platform adds significant value to both clients and candidates. It's user-friendly, time-efficient, and has improved so many aspects of my role.

A special shoutout to Nat as he's always happy to go above and beyond and I can tell he cares; and the entire Hinterview team, who have always been super helpful and supportive. Highly recommend!

**What do you dislike about Hinterview?**

There is nothing I dislike about Hinterview!

**What problems is Hinterview solving and how is that benefiting you?**

It saves a lot of time for our clients, improves interview to placement ratio. It strengthens candidate applications, especially if requirements are more focused on cultural fit rather than skill..  I get more engagement when contacting candidates through video for new roles.. Sometimes requirements are 'Subjective', so this helps me to present a variety of talent without relying on a 2D piece of paper... it brings the CV to life and helps to demonstrate soft skills etc. There are SO many benefits.

  ### 4. Using Hinterview

**Rating:** 5.0/5.0 stars

**Reviewed by:** Andy T. | Talent Solutions Manager - Senior Finance, Enterprise (> 1000 emp.)

**Reviewed Date:** November 28, 2024

**What do you like best about Hinterview?**

Nat has been excellent in terms of the quality of support he has offered me throughout the process of making Hinterview a part of my service to clients. 

Technically, he helped explain the stages of the process in a clear, concise way and having worked in recruitment previously, Nat understands what my key drivers are.  His regular check ins have enabled me to develop the confidence to sell the Hinterview as an integral part of the recruitment process offered to clients, secure interviews for candidates who perhaps on paper weren't best suited for a role, and to secure exclusivity. The fact that clients love being able to review candidates skills and culture fit during a shortlisting call, is also a huge benefit!

**What do you dislike about Hinterview?**

It takes time to set up a HInterview and having to convert documents from word to pdf can be a faff.

**What problems is Hinterview solving and how is that benefiting you?**

Enabling candidates who on paper don't meet the requirements of the JD, to be given an opportunity to interview.
Securing exclusivity

  ### 5. Great idea in theory but bugs which seem to be everyone else's fault but theirs

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 07, 2024

**What do you like best about Hinterview?**

It's a good idea, shame about the glitches and blame game

**What do you dislike about Hinterview?**

Originally I was taken by the system and tried to use it on every role but bugs quickly became apparent. I kept being told it was my OS or a candidate's upload speed or network error. As time went by the problems didn't get solved. The friendly service became less and sudenly my account manager went radio silent. I stopped using the system because I was embarrassed by the fact I couldn't rely on it working properly. I was considering my options with the contract when a new account manager appeared out of the blue, asking why I wasn't using Hinterview! Great I thought. She told me the last person had left under a cloud and she was picking up the pieces...

So, a meeting was arranged with a tech person, Ben. He quickly admitted the original glitch I had complained about at the start was top of the list to be fixed asap... I was surprised because I had been told it was my operating system and given a round about way of avoiding it, now, many months later, he was admitting it was a glitch at their end and in fact, they'd still not fixed it...

He then told me all the other problems were my candidate's network error. I was less inclined to believe him. Especially as Hinterview was the common denominator and because all my candidates with 'network' problems, were able to upload videos and send them to me via wetransfer.com. 

I will stick to using platfroms that are better established and don't blame everyone else.

**What problems is Hinterview solving and how is that benefiting you?**

It's creating problems

  ### 6. Best way to stand out!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ruth M. | Sales Recruitment Consultant, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 28, 2024

**What do you like best about Hinterview?**

Hinterview is a great way to reach out to candidates and clients (for BD) to stand out from other recruiters. It's also far more personal and easier for each candidate to get an idea of the role you are pitching to them. Nat is always around for support should I need anything fixed as well. Integrates seamlessly with our CRM too!

**What do you dislike about Hinterview?**

Potentially some minor tweaks here and there, however these are constantly being updated and evaluated to ensure there are never any major issues.

**What problems is Hinterview solving and how is that benefiting you?**

From when I started using this platform over a year ago, they have improved any hiccups and made it much easier to use.

  ### 7. Couldn't live without it!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Staffing and Recruiting | Enterprise (> 1000 emp.)

**Reviewed Date:** April 25, 2025

**What do you like best about Hinterview?**

The ease of use, the quality of the videos, the range of products but most importantly the business that I win from it!

**What do you dislike about Hinterview?**

That it doesn't automatic log me in when I turn on my laptop!!!

**What problems is Hinterview solving and how is that benefiting you?**

The classic "putting a face to name" is instantly covered off by the platform and by using video I can show passion for a candidate to a client or a role to a possible interested candidate.

  ### 8. Recruitment must have!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 28, 2024

**What do you like best about Hinterview?**

Hinterview has transformed how I advertise roles, shortlist for jobs and saves me time! I'm able to bring roles to life by recording videos talking about said role, which in hand saves me time. I've also found recording short interviews with candidates helpful for shortlisting purposes as it brings their CV to life.

**What do you dislike about Hinterview?**

Nothing of note - it's very user friendly!

**What problems is Hinterview solving and how is that benefiting you?**

It's saving me time talking about roles multiple times when a candidate can watch a short video (which I'm sure has saved me hours!). It's also great to use when shortlisting for roles and recording videos with candidates.

  ### 9. The best recruitment video tech

**Rating:** 5.0/5.0 stars

**Reviewed by:** George R. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 08, 2024

**What do you like best about Hinterview?**

We did a demo of Hinterview and its competitors and ended up signing with a competitor, based purely on cost. Once we began the onboarding process, it was clear that it didn't have the same functionality as Hinterview and we had made a big mistake. We decided to sign up with Hinterview regardless and cannot fault the platform nor the customer service from all involved. Highly recommend.

**What do you dislike about Hinterview?**

On first demo, competitor systems may look shinier but the functionality is not as strong. Hinterview is a more expensive system but justified in its functionality and ongoing support.

**What problems is Hinterview solving and how is that benefiting you?**

We are using Hinterview for Business Development, Video briefing of roles and Video Shortlisting. Client feedback from the first use of video shortlisting was "Gamechanging."

  ### 10. Easily the best outreach tool I've used

**Rating:** 5.0/5.0 stars

**Reviewed by:** Darryl Y. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 23, 2024

**What do you like best about Hinterview?**

It's really easy to use, and in a cadidate-short market like mine, it's that next level commuination that helps personalise my approach. Huge on my desk when messages are flying around letf, right and centre.

**What do you dislike about Hinterview?**

Nothing really. There's still no accounting for people not watching the video or opening the message from time to time, but that's not really down to the product.

**What problems is Hinterview solving and how is that benefiting you?**

It helps me cut through a lot of the conversation that I usually need to go through just to speak to a prospect. They get all the info, with documents, explanations etc without having to read a whole message.


## Hinterview Discussions
  - [Please will you release more reporting/analytics on the backend soonish?](https://www.g2.com/discussions/33414-please-will-you-release-more-reporting-analytics-on-the-backend-soonish) - 1 comment, 1 upvote
  - [What is Hinterview used for?](https://www.g2.com/discussions/what-is-hinterview-used-for) - 1 comment

- [View Hinterview pricing details and edition comparison](https://www.g2.com/products/hinterview/reviews/hinterview-review-4465318?section=pricing&secure%5Bexpires_at%5D=2026-05-28+18%3A11%3A39+-0500&secure%5Bsession_id%5D=7793e732-1496-4f97-ad75-91c112ebf2cb&secure%5Btoken%5D=782729bd659d6b05162460bfbb120b04ccc655edae271b43f8fd61ea6409658a&format=llm_user)
## Hinterview Integrations
  - [Bullhorn](https://www.g2.com/products/bullhorn/reviews)
  - [Google Meet](https://www.g2.com/products/google-meet/reviews)
  - [Google Workspace](https://www.g2.com/products/google-workspace/reviews)

## Hinterview Features
**Platform Basics**
- Screen Capture
- Video Capture
- Image Editor

**Platform Basics**
- Reporting
- Interoperability
- Performance
- User, Role, and Access Management

**Video Creation**
- Screen Recording
- Video Upload
- Unlimited Video Storage
- Live Video Streaming
- Video Player Customization

**API Features**
- Live Chat
- Screen Sharing
- Subtitles and Closed Captions
- Custom Video Player
- Live Simulcasting

**Platform Features**
- Video Capture
- Image Editor
- Screen Capture
- Scrolling Capture
- Screen Record
- Text Extraction

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Action Item Detection - AI Note-taking Software**
- Action Item extraction
- Summary Generation

**Platform Content**
- Scrolling Capture
- Text Extraction
- Screen Record

**Platform Content**
- Technology
- File Sharing
- Customization

**Software Delivery**
- Mobile Application
- Browser Extension
- API / Integrations

**Security and Compliance**
- Encryption
- Watermarking
- HIPAA Compliance
- GDPR Compliance

**Organization**
- Search
- Permissions
- Organization

**Automatic Transcription - AI Note-taking Software**
- Speech-to-text Transcription

**Platform Additional Functionality**
- File Sharing
- Platform Search

**Platform Additional Functionality**
- Mobility
- Messaging
- Task Management
- Dashboards

**Analytics**
- Recipient Tracking
- Campaign Performance Tracking
- Thread Length Tracking

**Customization**
- Customizable Thumbnails
- Annotations
- Frames & Background

**Collaboration & Sharing - AI Note-taking Software**
- Team-based Access

**Analytics**
- Viewer Reactions
- Engagement Insights
- Viewer Insights

**Generative AI**
- AI Text-to-Image
- AI Text-to-3D
- AI Text Summarization
- AI Text-to-Music

**Agentic AI - Screen and Video Capture**
- Autonomous Task Execution

**Language & Accent Support - AI Note-taking Software**
- Multi-Language and Accent Support

**Agentic AI - Video Email**
- Autonomous Task Execution

**Multi-Platform Integration - AI Note-taking Software**
- Integrations

**Privacy & Security Controls - AI Note-taking Software**
- Access Control

**Searchable Note Archives - AI Note-taking Software**
- Semantic Search

**Speaker Identification - AI Note-taking Software**
- Speaker Recognition

## Top Hinterview Alternatives
  - [Odro](https://www.g2.com/products/odro/reviews) - 4.7/5.0 (103 reviews)
  - [Spark Hire](https://www.g2.com/products/spark-hire/reviews) - 4.7/5.0 (686 reviews)
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