RZ
Rachel Z.
Customer Success Manager
Mid-Market (51-1000 emp.)
"Convenient and reliable"
What do you like best about Herald?
Easy to access via teams, don't need to go directly to internal ticketing systems to submit a ticket, use this almost every week Review collected by and hosted on G2.com.
What do you dislike about Herald?
Sometimes the AI doesn't understand my request and I need to clarify before being able to submit the ticket Review collected by and hosted on G2.com.