AC
Verified User in Computer & Network Security
Small-Business (50 or fewer emp.)
"Great ticket system for small MSP"
What do you like best about Helpspot?
Price is good, their support is good, and the product works well. Review collected by and hosted on G2.com.
What do you dislike about Helpspot?
Time reports leave a bit to be desired. It's hard to slice and dice reports to learn how much time my techs are spending servicing each customer contract we have. No integration with other RMM or MSP apps. Review collected by and hosted on G2.com.