G2

Pontus A.

CTO

Small-Business (50 or fewer emp.)

11/13/2026

"Amazing ROI with frequent updates and great support"

5/5

What do you like best about Hedy AI?

Both the support and the frequent updates the team has been rolling out have been great. It works across all my devices and makes it easy to capture meetings, then reflect on them and follow up afterward. The AI and the overall feature set have been continuously improved and are now very good. I also really appreciate the option to run models locally.

I bought the lifetime deal two years ago, and the value and return on investment I’ve gotten from it has been amazing. The MCP integrations, as well as the Google Calendar sync, are very nice features. In the beginning the UI/UX felt a bit clunky, but from version 3.0 (I think) onward it has really grown into a more mature product that feels well designed and intuitive. Review collected by and hosted on G2.com.

What do you dislike about Hedy AI?

The transcription is not very accurate word-for-word in my language. However, the summaries and overall understanding are good. It mixes up speakers and creates non-existent words and gibberish. Although this issue is expected and mentioned beforehand, I would be more satisfied if the transcription reflected who said what more accurately. Review collected by and hosted on G2.com.

What problems is Hedy AI solving and how is that benefiting you?

The main problem Hedy is really solving for me is confidence that I’ll have a playback of specific meetings when I need it. I don’t really use the live features much, even though the product is labeled as an interactive helper, so that part isn’t a big focus for me. For me, the biggest benefit is being able to stay more present in meetings, knowing everything is being captured and recorded. The summary is also a key part of the value for me. Review collected by and hosted on G2.com.