What I like most about Hedy AI is that it lets me stay fully present in conversations while still capturing the key details and insights. Rather than constantly taking notes or worrying that I’ll miss something important, I can focus on listening, asking better questions, and engaging more naturally in the moment. The ability to revisit conversations afterward and use what was captured is incredibly helpful for reflection, analysis, and follow-up. After 200 sessions, Hedy has become a valuable part of my workflow. It feels like more than just a transcription tool—it’s a practical AI companion that helps me get more value from every conversation. Review collected by and hosted on G2.com.

What I’d like to see Hedy improve is its ability to offer more precise, goal-oriented guidance during live conversations. Before a meeting, I often use a specific frameworks related to my work, whether it’s for a consultative sales conversation, a negotiation, or a structured discovery session. In those moments, my goal isn’t just to capture notes or receive a summary afterward; it’s to get help identifying the best next question to ask, or the most appropriate response to give, based on what the other person has just said, while still staying aligned with my framework and the outcome I’m trying to achieve.

Right now, I haven’t found a sufficiently precise way to configure Hedy to do this reliably. If I could define a clear conversation goal, load a custom framework, and then receive context-aware, actionable suggestions in real time, Hedy would be significantly more powerful and better suited to my workflow. Review collected by and hosted on G2.com.