G2

Agathe S.

Customer Experience & Insights Senior Project Manager

Mid-Market (51-1000 emp.)

1/19/2023

"Great tool & great team to work with"

4/5

What do you like best about Harvestr?

All feedback messages from different channels gathered in a unique tool

Possibility to close the feedback loop between product & business teams (SFDC > Harvestr > SFDC)

Contributors' roles feature that allows us to share roadmaps internally without giving full access to the tool to go-to-market teams Review collected by and hosted on G2.com.

What do you dislike about Harvestr?

SFDC Data sync + Public API are still missing features but are not blocking points

As you know, our main difficulty is really to set up an operating model associated with the tool... Review collected by and hosted on G2.com.

What problems is Harvestr solving and how is that benefiting you?

Harvestr helps us solve:

The lack of consistency of product feedback across teams & channels

The lack of visibility on reported feedback

A shared feeling of pointless & time-consuming contribution from Business Teams who collect & report feedback

Our difficulties to gather in one unique repository for product feedback

Our difficulties to manage the product backlog & product roadmaps efficiently Review collected by and hosted on G2.com.