G2

RW

Randal W.

Professional Speaker | Mastermind Facilitator | Business Coach | Podcast Host | Journalist

Computer & Network Security

Small-Business (50 or fewer emp.)

5/12/2026

"Automation and Integration at Its Best"

5/5

What do you like best about HaloPSA?

HaloPSA is an integral part of our day-to-day business. Used for ticketing, it integrates with the other tools we use, to gather all client issues in one place. Acronis, NinjaOne and Hudu integrate with HaloPSA.

We can sync our billing to Quickbooks to make sure nothing slips through the cracks in terms of billing.

Automation and workflows is where HaloPSA shines, allowing you to customize the platform to how an MSP does business, rather than having the MSP adapt to the tool.

While the price is higher than other basic solutions, once you use the power of HaloPSA, the price no longer becomes an issues.

We also like the modern UI, as opposed to the 2 other big players in the space which seem outdated. Review collected by and hosted on G2.com.

What do you dislike about HaloPSA?

It can be overwhelming to start, so we did have to hire an onboarding team to really help us get it off the ground. Review collected by and hosted on G2.com.