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UI

Verified User in Information Services

Mid-Market (51-1000 emp.)

8/14/2026

"Great bug bounty platform. Diverse researchers, good UI, strong integrations, excellent support"

4.5/5

What do you like best about H1 Platform?

HackerOne is a great bug bounty platform. The UI is clean and generally easy to use. It has all the integrations we need to connect to our other systems. Support is excellent, both our dedicated CSM and the agents that have helped us with miscellaneous support tickets. The AI features have drastically improved in the last 6 months and it's getting better every week.

We've gotten very good value from having hundreds of additional eyes on our product, submitting many (and varied) vulnerabilities, and then of course remediating those and the resulting internal discussions on secure coding, secure architecture, and so on. Review collected by and hosted on G2.com.

What do you dislike about H1 Platform?

The biggest pain point is when videos are submitted as part of bug bounty reports. The loading is slow or sometimes the video does not play at all. Often a hard refresh of the page is required but that does not always fix it and it can be annoying to scroll back down to the video (also related to next point).

It's also easy to drown in information on a given report (huge report, tons of information, perhaps comments with additional screenshots, videos, walls of text, etc.). All of it is presented at once and the vertical scrolling space can be huge—there is potential to improve UX via presenting information better or perhaps using toggles or similar. Review collected by and hosted on G2.com.

What problems is H1 Platform solving and how is that benefiting you?

The core problem is faster software development and the resulting vulnerabilities that other, internal security controls can miss. H1 is helping us with this by getting external researchers with a different perspective to look at our platform and finding vulnerabilities. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

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4.5 out of 5 · Verified reviews from real users

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