Verified User in Marketing and Advertising
AM
Small-Business (50 or fewer emp.)
"Rich, Reliable Data and shitty AI tool"
4/5
What do you like best about GWI?

There is a strong amount of data, with a wide range of questions and different profiles represented. There are also enough respondents for the results to feel reliable. Interface is globally very user-friendly. Review collected by and hosted on G2.com.

What do you dislike about GWI?

AI chat is really disappointing, frustrating. Look into my history... Really a mess. We spent all our credits trying to find the way for this AI to deliver what was expected. And as an experienced GWI user, I knew the info was there. But it ends often with a "I can't answer your question". Really no effective. Pricing should integrate something between the free plan with some AI prompts and the €150 plan. The support chat wasn't helpful at all, very generic. I couldn't copy / paste the whole AI discussion. Too long. The answers weren't useful at all. Review collected by and hosted on G2.com.

See what 203 reviewers think of GWI

4.4 out of 5 · Verified reviews from real users

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