I like the collaboration features most. GUIDEcx gives both internal teams and customers clear visibility into progress, action items, and key milestones. Review collected by and hosted on G2.com.

My biggest frustrations are with the newer V2 experience. The reporting feels less intuitive than V1, and message threads are harder to follow and track. I also prefer the previous template structure over the newer phase-based approach, which feels less flexible and more difficult to manage. Review collected by and hosted on G2.com.