G2

Verified User in Computer Software

Enterprise (> 1000 emp.)

7/28/2026

"Excellent Onboarding and Day-One Value with Groundswell"

5/5

What do you like best about Groundswell?

Our experience with Groundswell has been excellent. The onboarding process was the easiest I’ve ever had with a tech provider, and we started seeing value from the tool on day one. We’ve already received strong feedback from our employees about how easy the platform is to use and how it’s helping them optimize their efforts.

Our onboarding specialist and relationship manager have been very helpful as well—both in escalating issues when needed and in partnering with us to design a strong program. The SFTP process was also smooth, which made it easy to add employees to the system. Review collected by and hosted on G2.com.

What do you dislike about Groundswell?

We have not had any issues to date. The team has been extremely responsive to feedback. Review collected by and hosted on G2.com.

What problems is Groundswell solving and how is that benefiting you?

Before using Groundswell, we didn’t have a centralized way to track our corporate impact, and we were relying on an outdated process to send grant payments. Several employees also complained that they didn’t know where to find volunteer opportunities. Groundswell has made it easier for us to send donations and better engage our employees overall. Our integration with Idealist helps connect employees with opportunities no matter where they live. We can also give employees credits to support and encourage engagement in our programming. Review collected by and hosted on G2.com.

Response from Sarah Kuntsal of Groundswell

edit

Thanks for taking the time to share your feedback! We're so glad to hear the onboarding process was easy. That's one of our biggest goals as we know how tricky onboarding a new platform can be.

We really appreciate the feedback and are excited to keep building with your team.