G2

Daren D.

Sr Environmental Analyst

Enterprise (> 1000 emp.)

10/13/2026

"Seamless Utility Provider Integration for Automated Bill Collection with Unmatched Support"

5/5

What do you like best about Gravity?

Integration with utility providers makes it much easier to automate the collection and consolidation of utility bills, and when I upload data manually, the results are available almost instantly.

The AI integration is also helpful for selecting emission factors for certain Scope 3 categories. I appreciate that the dashboards are customizable, and that the CDP reporting integration can automatically pull data from Gravity directly into the report.

Support during onboarding was very strong. We moved from our old platform to Gravity within a few weeks, and the transition felt smooth. Ongoing support after onboarding has been great as well, with multiple check-ins each month and consistently quick, helpful responses from our Climate Strategist.

While the price is comparable to our old platform, the features Gravity offers are on another level. We were also able to pilot Gravity and upload some of our own data, which helped us get a clear sense of how the platform would work for us.

It was also a big plus that there was no implementation fee, especially since others were charging thousands of dollars just to implement the software. Review collected by and hosted on G2.com.

What do you dislike about Gravity?

Not all utility providers are currently supported, but they’re adding more over time. Review collected by and hosted on G2.com.

What problems is Gravity solving and how is that benefiting you?

Before using Gravity, we had to log in to each utility provider’s online portal, collect usage data, and then fit it into a specific template for that activity. With Gravity, I don’t need a template with exact headers just to get the data uploaded successfully. Instead, I can map whatever headers I have to the required fields in Gravity. This has saved me many hours that used to be spent jumping between multiple websites, downloading exports of data or invoices, and then uploading everything manually.

We’ve also started using the Utility Bill Management feature, and it’s already uncovering potential savings while automatically alerting us when rates are increasing.

The dashboards let us build customizable visuals to report on the KPIs we actually care about. In the past, we were stuck with out-of-the-box visuals and had to export static data into Excel or Power BI to create the views we wanted. Now, reporting is much faster and more aligned with what we need to track. Review collected by and hosted on G2.com.