# GoToMyPC Reviews **Vendor:** GoTo **Category:** [Remote Desktop Software](https://www.g2.com/categories/remote-desktop) **Average Rating:** 4.3/5.0 **Total Reviews:** 234 ## About GoToMyPC GoToMyPC is the fast, easy, secure way to instantly access your office Mac or PC from any Internet connection. With GoToMyPC it just takes a click to instantly work on your computer in real time — it’s like you’re sitting right in front of your computer. ## GoToMyPC Pros & Cons **What users like:** - Users value the **ease of use** of GoToMyPC, appreciating its reliability and simplicity for seamless remote access. (14 reviews) - Users value the **remote access** of GoToMyPC, enabling seamless work from anywhere at any time. (11 reviews) - Users appreciate the **easy remote access** of GoToMyPC, enabling seamless connectivity from any location effortlessly. (10 reviews) - Users value the **extreme reliability** of GoToMyPC, rarely encountering issues and enjoying seamless connectivity across devices. (9 reviews) - Users love the **remote control feature** of GoToMyPC, enabling work from anywhere with fast and reliable access. (9 reviews) - Easy Setup (7 reviews) - Mobile Compatibility (7 reviews) - Users find GoToMyPC to be **reliable** , enabling seamless access to their business PCs from anywhere. (7 reviews) - Simple (6 reviews) - Simplicity (6 reviews) **What users dislike:** - Users find the **price expensive** for non-commercial use, despite acknowledging the overall value of the program. (7 reviews) - Users face **remote access issues** with GoToMyPC, including slow speeds and frustrating lockout experiences during important tasks. (6 reviews) - Users express concerns about the **high pricing** of GoToMyPC, wishing for more affordability despite its convenience. (5 reviews) - Users experience **slow performance** with GoToMyPC, often dealing with lag and clunky remote tool usage. (5 reviews) - Users face **login issues** , including delays and complicated security steps that hinder their ability to conduct business effectively. (3 reviews) - Users often face **authentication issues** , including a cumbersome login process and challenges with 2-step verification. (2 reviews) - Audio Issues (1 reviews) - Complexity (1 reviews) - Connection Issues (1 reviews) - Delays (1 reviews) ## GoToMyPC Reviews ### 1. Simple Interface, Handy Mobile Access **Rating:** 5.0/5.0 stars **Reviewed by:** Dominic W. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** January 19, 2026 **What do you like best about GoToMyPC?** I like that GoToMyPC's interface is relatively simple, making it easy to use. They also have a mobile app that allows me to connect remotely while on the go, which I've had to use before. It’s handy for connecting my mom to her various Zoom meetings even when I'm not near my laptop. The initial setup was very easy too. **What do you dislike about GoToMyPC?** My biggest issue was several years ago, when they made available an upgrade from the desktop client to a web client. There was no option not to accept it, and I wasn't able to connect my mom to her computer. Thankfully, I was visiting Seattle and, with the help of a tech, over the course of two days, I was able to get things running again. I think people should have an option to choose whether or not they want to switch to new forms of using the program, so something like that doesn't happen. **What problems is GoToMyPC solving and how is that benefiting you?** I use GoToMyPC to repair my mom's computer remotely since she's in Seattle and I'm in Los Angeles. I also use it to connect my mom to Zoom calls with friends and FaceTime calls, so she doesn't need to remember how to use the computer controls. **Official Response from Goto Customer Success:** > Hi Dominic, Thank you for your wonderful feedback! Our team works hard to deliver the best experience possible, and we're delighted to hear that we hit the mark for you, and we’ll make sure to pass your feedback along to our development team. Thanks for being a valued part of our community! ### 2. Great Remote Access, but Patch Management Didn’t Work in Our Environment **Rating:** 1.5/5.0 stars **Reviewed by:** Denney F. | Director of Technology Services, Mid-Market (51-1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about GoToMyPC?** Their remote access and computer monitoring were very good, and their ticketing system was solid as well. **What do you dislike about GoToMyPC?** Goto wasn’t able to get patch management working in our environment, which is why we ultimately moved away from them. **What problems is GoToMyPC solving and how is that benefiting you?** We aren’t using GoToMyPC at this time. When we did use it, we relied on it for remote management, computer asset tracking, software inventory tracking, and our ticketing system. We were also expecting it to handle patch management, which they really hyped up for us, but in the end it didn’t deliver and ultimately they failed. ### 3. Effortless Remote Access with GoToMyPC **Rating:** 5.0/5.0 stars **Reviewed by:** Brian H. **Reviewed Date:** November 22, 2025 **What do you like best about GoToMyPC?** I appreciate the simplicity of GoToMyPC, which makes it very user-friendly and minimizes frustration. The ease of setup is excellent, requiring just a few button pushes for automatic installation. I love how it facilitates seamless interaction between different computers, which is incredibly helpful in my process serving business. This allows me to efficiently cross between locations without any complications. The program also offers a reliable backup, providing an additional layer of security and peace of mind when managing critical tasks. I highly value these features as they enhance my workflow and productivity significantly, making GoToMyPC an indispensable tool for my business operations. **What do you dislike about GoToMyPC?** I believe GoToMyPC could be more efficient. While it is already quite efficient, I always appreciate improvements. Simplicity is something I value, and any additional features or enhancements that could make the program even simpler would be beneficial. **What problems is GoToMyPC solving and how is that benefiting you?** I use GoToMyPC to interact and communicate efficiently between my computers, simplifying remote access and reducing frustration with its user-friendly setup. **Official Response from Goto Customer Success:** > Hi Brian, We really appreciate you taking the time to share your experience with us. It’s wonderful to know that our efforts made a positive impact for you. Thanks for being a valued part of our community! ### 4. Effortless Remote Access with Seamless Connectivity **Rating:** 5.0/5.0 stars **Reviewed by:** Meagen E. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2026 **What do you like best about GoToMyPC?** I use GoToMyPC to sign in to my work computer from home, and it's been very helpful for those times when working remotely is much easier. What I like most is how easy it is to use—it's very user-friendly even for the less experienced. The connection is amazing, making it simple to work from anywhere. The initial setup was very easy with a quick and fast download, and I was up and running in about 20 minutes. **What do you dislike about GoToMyPC?** I haven't found anything I dislike yet. **What problems is GoToMyPC solving and how is that benefiting you?** I can work remotely from home easily. It's user-friendly and the connection is excellent. ### 5. GoToMyPC is a vital tool for managing my mother's PC **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Writing and Editing | Small-Business (50 or fewer emp.) **Reviewed Date:** December 29, 2025 **What do you like best about GoToMyPC?** GoToMyPC is simple to use and extremely reliable. I have never had to contact customer support for any issues because it just works. There is hardly a day that goes by that I don't use it to access my mother's PC. **What do you dislike about GoToMyPC?** Functionally, there is nothing to dislike! I wish it were a little cheaper. **What problems is GoToMyPC solving and how is that benefiting you?** I have used GoToMyPC to remotely manage my mother's PC for many years. It has enabled me to remotely fix every issue she has experienced other than hardware problems which require physical presence. She would have been unable to use her PC in some cases while waiting for me to drive an hour and a half to her house if we didn't have GoToMyPC. **Official Response from Goto Customer Success:** > Hi! We really appreciate you taking the time to share your experience with us. Our team works hard to deliver the best experience possible, we’re so glad to hear that you had a great experience with us. ### 6. Fast, Reliable Remote Access—Worth the Extra Cost **Rating:** 5.0/5.0 stars **Reviewed by:** Jennie S. | Controller, Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2025 **What do you like best about GoToMyPC?** GoToMyPC is by far the best way I have tried for remote access to work remotely. The connection speed is fast, I have dual monitor capability and remote printing. In addition, the customer service, when needed (which is rare) is excellent. It is definitely the easiest way to work remotely. **What do you dislike about GoToMyPC?** The only downside, if I had to state one, is that it is somewhat more expensive than other options I have tried. But the connection is so much faster, it's well worth it. **What problems is GoToMyPC solving and how is that benefiting you?** I can work remotely as if I am in my office. It saves me quite a bit of time not having to commute to my office 2 days a week. It also allows me to keep up with work while I'm on vacation or out of town for any reason (if I want to). **Official Response from Goto Customer Success:** > Hi Jennie, we really appreciate you taking the time to share your experience with us. It’s wonderful to know that our efforts made a positive impact for you. Thanks for being a valued part of our community! ### 7. Effortless Remote Access with Room for Speed Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Christine K. **Reviewed Date:** December 20, 2025 **What do you like best about GoToMyPC?** I love how GoToMyPC feels like I'm at work, even though I am working from home due to an injury. It allows me to work and print from home, which is incredibly convenient. I also love that it saves all my passwords for my shortcuts, making it feel just like working at my office desk. The initial setup was very easy, which was a pleasant surprise. **What do you dislike about GoToMyPC?** I wish that it were a little faster. Sometimes it feels like it lags. **What problems is GoToMyPC solving and how is that benefiting you?** GoToMyPC allows me to work from home seamlessly, just like being at my workplace, since it provides access to my saved passwords and enables me to print from home. **Official Response from Goto Customer Success:** > Hi Christine! Thank you for your feedback! Our team works hard to deliver the best experience possible, and we're delighted to hear that we hit the mark for you, and we’ll make sure to pass your feedback along to our development team. Thanks for being a valued part of our community! ### 8. Remote Tools Are Handy, But Speed Holds Them Back **Rating:** 3.5/5.0 stars **Reviewed by:** Juan O. | Agent, Mid-Market (51-1000 emp.) **Reviewed Date:** February 04, 2026 **What do you like best about GoToMyPC?** Good access from everywhere and good tools. **What do you dislike about GoToMyPC?** Slow speed to make use of the remote tools **What problems is GoToMyPC solving and how is that benefiting you?** To use corporate software at any time **Official Response from Goto Customer Success:** > Hi Juan! Thank you for your feedback! Thank you for being a valued part of our community! ### 9. Easy to Use and Access from Anywhere **Rating:** 4.0/5.0 stars **Reviewed by:** dilip v. | PHARMACIST AND DIRECTOR, Small-Business (50 or fewer emp.) **Reviewed Date:** January 21, 2026 **What do you like best about GoToMyPC?** EASE OF USE AND ACCESS AND IMPLEMENTATION **What do you dislike about GoToMyPC?** NEEDS GOOD BROADBAND AT BOTH ENDS GOOD FEATURES **What problems is GoToMyPC solving and how is that benefiting you?** WHEN I AM NOT IN THE OFFICE I CAN WORK REMOTELY **Official Response from Goto Customer Success:** > Hi Dilip, Thank you for your feedback! Thank you for being a valued part of our community! ### 10. Very Helpful for Remote PC Access When VPN Isn’t Available **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2026 **What do you like best about GoToMyPC?** This software has been very helpful for connecting to PCs remotely when VPN access isn’t easily available or is unavailable. **What do you dislike about GoToMyPC?** With so many free and open-source tools at our disposal, it’s starting to feel like paying for software isn’t really necessary. **What problems is GoToMyPC solving and how is that benefiting you?** There are times when I need to access PCs remotely on public networks, and this provides a reliable level of connection and security from any internet-enabled device, without needing a VPN or configuration files. ### 11. Affordable, Easy Remote Access Solution **Rating:** 4.0/5.0 stars **Reviewed by:** Zachary T. | Head Of Marketing, E-Learning, Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2025 **What do you like best about GoToMyPC?** I appreciate GoToMyPC for its ease of use and affordability, making it accessible even to non-IT personnel. The software facilitates seamless remote collaboration, allowing team members to work efficiently from any location. I also value that GoToMyPC allows for simple remote access to company computers and is uncomplicated to set up, contributing to a smooth user experience. **What do you dislike about GoToMyPC?** Sometimes the initial setup of GoToMyPC is confusing for a first-time user. **What problems is GoToMyPC solving and how is that benefiting you?** I use GoToMyPC for remote access to business software, enabling my team to collaborate on the same files and track device access seamlessly, even when working remotely. **Official Response from Goto Customer Success:** > Hi Zachary, thank you for your feedback! Our team works hard to deliver the best experience possible, and we're delighted to hear that we hit the mark for you. Your feedback is invaluable, it helps us continue to improve and better serve our customers. ### 12. Effortless Remote Access, Dated Interface **Rating:** 4.5/5.0 stars **Reviewed by:** John P. **Reviewed Date:** December 16, 2025 **What do you like best about GoToMyPC?** I like how GoToMyPC gives me access to files and applications that I would otherwise have to carry around on a USB drive. The initial setup was easy. **What do you dislike about GoToMyPC?** The interface is a little bit dated and overly complex. **What problems is GoToMyPC solving and how is that benefiting you?** I use GoToMyPC to access my PC from work or while traveling, allowing me to use personal applications without installing them on my work PC. It also lets me access files and applications without needing a USB drive. **Official Response from Goto Customer Success:** > We really appreciate you taking the time to share your experience with us. Our team works hard to deliver the best experience possible, and we’ll make sure to pass your feedback along to our development team so we can look into what might have gone wrong and work on improving it. Your insights are extremely valuable to us, and they truly help us enhance our service. ### 13. Yay! Go to my pc!! **Rating:** 4.0/5.0 stars **Reviewed by:** Brian B. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 10, 2025 **What do you like best about GoToMyPC?** Go to my PC is very handy... has saved me countless trips across town. **What do you dislike about GoToMyPC?** The password/access code is always a bit of a hassle. Especially when you try multiple times and get locked out while trying to conduct business **What problems is GoToMyPC solving and how is that benefiting you?** It saves me so much gas money it's not even funny. **Official Response from Goto Customer Success:** > Hi Brian, We really appreciate you taking the time to share your experience with us. It’s wonderful to know that our efforts made a positive impact for you. Thanks for being a valued part of our community! ### 14. User Experience Focus **Rating:** 5.0/5.0 stars **Reviewed by:** Mani J. | IT Support and Operations Support, Mid-Market (51-1000 emp.) **Reviewed Date:** September 09, 2025 **What do you like best about GoToMyPC?** Easy Remote Access, Cross-Platform Support, Strong Security and File Transfer **What do you dislike about GoToMyPC?** Nothing to dislike about this software and it is amazing **What problems is GoToMyPC solving and how is that benefiting you?** GoToMyPC solves the challenge of secure remote access to office systems, allowing me to work from anywhere without compromising data security. It saves time, improves productivity, and ensures business continuity **Official Response from Goto Customer Success:** > We really appreciate you taking the time to share your experience with us. It’s wonderful to know that our efforts made a positive impact for you. Thanks for being a valued part of our community! ### 15. Exceptionally Easy to Use, Perfect for Frequent Users **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Broadcast Media | Small-Business (50 or fewer emp.) **Reviewed Date:** December 31, 2025 **What do you like best about GoToMyPC?** The Ease of Use is especially helpful due to my Frequency of Use **What do you dislike about GoToMyPC?** login delay and mutting of the program running at login. **What problems is GoToMyPC solving and how is that benefiting you?** Turning programs on and off remotely **Official Response from Goto Customer Success:** > We really appreciate you taking the time to share your experience with us. It’s wonderful to know that our efforts made a positive impact for you. Thanks for being a valued part of our community! ### 16. Quick and easy remote access **Rating:** 5.0/5.0 stars **Reviewed by:** Brian Y. | Associate Attorney, Small-Business (50 or fewer emp.) **Reviewed Date:** June 19, 2025 **What do you like best about GoToMyPC?** GoToMyPC provides easy remote access from anywhere. I use it regularly from home and court and am able to quickly and easily get information from our system. It allows me to leave files back in the office and just bring essentials to court when necessary. I use it to work remotely from home as well. **What do you dislike about GoToMyPC?** The only downside I have found so far is that it can't start my computer at work if it has been turned off for any reason. **What problems is GoToMyPC solving and how is that benefiting you?** It allows me to access items that are on my office server that for whatever reason might not be in the paper file and allows me to not have to carry around large files when outside the office. **Official Response from Goto Customer Success:** > We really appreciate you taking the time to share your experience with us Bran. Our team works hard to deliver the best experience possible, We’re so glad to hear that you had a great experience with us. ### 17. Fabulous way to connect to remote office PCs - I love GoToMyPC **Rating:** 5.0/5.0 stars **Reviewed by:** Kathleen M. (Kate) L. | Chief Compliance Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 20, 2022 **What do you like best about GoToMyPC?** I love that I can securely access my business PCs using GoToMyPC. The software is easy to install and use. I can work from wherever I am located. It's reliable and easy to use. **What do you dislike about GoToMyPC?** From time to time I have problems printing a document but that issue seems to occur less and less. I print less and less, so it's really not much of an issue **What problems is GoToMyPC solving and how is that benefiting you?** I don't have any outstanding issues with GoToMyPC. **Official Response from Goto Customer Success:** > Hi Kathleen, Thank you for your wonderful feedback! Our team works hard to deliver the best experience possible, and we're delighted to hear that we hit the mark for you. ### 18. Highly Recommend GoToMyPC **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** November 23, 2025 **What do you like best about GoToMyPC?** Ease of use. Speed is great. Screen size works fine **What do you dislike about GoToMyPC?** Not a direct login. Have to go through security steps. **What problems is GoToMyPC solving and how is that benefiting you?** Able to work at home on work computer. **Official Response from Goto Customer Success:** > Hi, We really appreciate you taking the time to share your experience with us. It’s wonderful to know that our efforts made a positive impact for you. Thanks for being a valued part of our community! ### 19. Makes My Job Easier **Rating:** 4.0/5.0 stars **Reviewed by:** Michael C. | President & CFO, Small-Business (50 or fewer emp.) **Reviewed Date:** April 17, 2023 **What do you like best about GoToMyPC?** Go To My PC allows me to work from anywhere. The connection is fast and easy. And the remote printing is great !! **What do you dislike about GoToMyPC?** I haven't really found any downsides to this. The annual user fee is getting high but what isn't these days **What problems is GoToMyPC solving and how is that benefiting you?** Allows me to work no matter where I am and when I need to. **Official Response from Goto Customer Success:** > We really appreciate you taking the time to share your experience with us. Our team works hard to deliver the best experience possible, We’re so glad to hear that you had a great experience with us. ### 20. most reliable vpn **Rating:** 5.0/5.0 stars **Reviewed by:** Erica G. | Chief Operating Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 09, 2025 **What do you like best about GoToMyPC?** so reliable and easy to access, update and use **What do you dislike about GoToMyPC?** It's expensive to add for all of my computers in my business. I restrict to just the most critical. I wish I could afford to have it everywhere. **What problems is GoToMyPC solving and how is that benefiting you?** helping employees troubleshoot day to day operational problems **Official Response from Goto Customer Success:** > Thank you for the fantastic review! We're so glad to hear that you're enjoying GotoMyPC. ### 21. Too Heavy to Operate **Rating:** 1.0/5.0 stars **Reviewed by:** Bev K. | Editor, Small-Business (50 or fewer emp.) **Reviewed Date:** August 13, 2025 **What do you like best about GoToMyPC?** It was readily available several years ago. **What do you dislike about GoToMyPC?** It was so clunky. Often having to travel to the office to reset the computer it was on. Then, out of the blue, no notice, it just stopped working. **What problems is GoToMyPC solving and how is that benefiting you?** It allowed me to work from home from a poitn of having a PC or Mac Laptop at home to my Mac at work. **Official Response from Goto Customer Success:** > Hi Bev, We really appreciate you taking the time to share your experience with us. Our team works hard to deliver the best experience possible, and we’ll make sure to pass your feedback along to our development team so we can look into what might have gone wrong and work on improving it. Your insights are extremely valuable to us, and they truly help us enhance our service. ### 22. Easy way to connect to work computer from anywhere **Rating:** 5.0/5.0 stars **Reviewed by:** Steven M. | Owner/ managing member, Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2025 **What do you like best about GoToMyPC?** Being able to log into my desktop from my phone or laptop from anywhere is crucial to my being a small business owner. I can go on vacation knowing I can tap into my non-cloud based programs as needed and take care of business. Not sure I would have been able to operate the way I have the past 12 years without it. **What do you dislike about GoToMyPC?** Only issue is sometimes if my desk top goes to sleep, I can not wake it up remotely **What problems is GoToMyPC solving and how is that benefiting you?** Solves not being at work in front of my desktop 24 hours a day **Official Response from Goto Customer Success:** > Hi Steven, We really appreciate you taking the time to share your experience with us. It’s wonderful to know that our efforts made a positive impact for you. Thanks for being a valued part of our community! ### 23. I do a lot of remote work using my laptop. GoToMyPC provides a strong connection. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** August 28, 2025 **What do you like best about GoToMyPC?** Strong connection without being interrupted. **What do you dislike about GoToMyPC?** Nothing. Don't have any negative comments. **What problems is GoToMyPC solving and how is that benefiting you?** I needed a better solution to working away from my desktop since that is where the SQL server is stored. GoToMyPC gives me a strong connection and no interruptions. **Official Response from Goto Customer Success:** > We really appreciate you taking the time to share your experience with us. Our team works hard to deliver the best experience possible, We’re so glad to hear that you had a great experience with us. ### 24. Over 15 year of experience with GotoMypc **Rating:** 5.0/5.0 stars **Reviewed by:** Kamran H. | Dentist, Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2025 **What do you like best about GoToMyPC?** Very Reliable, can connect from phone, pc where you need to. to access your office computers. **What do you dislike about GoToMyPC?** increase in cost. unfortunately they are not alone in that regard **What problems is GoToMyPC solving and how is that benefiting you?** I need to be able to access office computers from home. and it easily does this and it makes it as if you are working in your office. **Official Response from Goto Customer Success:** > We really appreciate you taking the time to share your experience with us. It’s wonderful to know that our efforts made a positive impact for you. Thanks for being a valued part of our community! ### 25. An Absolute Necessity! **Rating:** 5.0/5.0 stars **Reviewed by:** Sanjive C. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** March 22, 2025 **What do you like best about GoToMyPC?** The ability to be able to connect remotely to our host location - from anywhere, anytime! **What do you dislike about GoToMyPC?** There isn't anything of major importance that I can think of! **What problems is GoToMyPC solving and how is that benefiting you?** It's essential for our team as a small business to be able to connect remotely to our hosts, as we have programs that are as yet not cloud-based. GoToMyPc is an essential, if not critical to our daily operations and has proven time-and-again to be a lifesaver. **Official Response from Goto Customer Success:** > Hi Sanjive, Thank you for the fantastic review! We're so glad to hear that you're enjoying GoToMyPC. ### 26. Great product! **Rating:** 4.5/5.0 stars **Reviewed by:** Jim S. | Property Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 05, 2024 **What do you like best about GoToMyPC?** We are a small family business and often have to access a work computer from our home and GOTOMYPC makes that process so much easier. Even if we are away from home we can access that work computer wherever we are. The cost and ease of use make this a great product that we have been using for years. **What do you dislike about GoToMyPC?** On rare occassions the program will lock up at the host site and even though it is an option we have never succesfully been able to reboot the computer remotely to reload GOTOMYPC. That is a minor issue so barely worth mentioning since it happens so infrequently . **What problems is GoToMyPC solving and how is that benefiting you?** Being able to complete work with our accounting software whereever and whenever we need to access it. ### 27. Easy to install and use! **Rating:** 4.5/5.0 stars **Reviewed by:** John S. | Attorney, Small-Business (50 or fewer emp.) **Reviewed Date:** October 16, 2024 **What do you like best about GoToMyPC?** Gotomypc allows me full access to my workplace computer from anywhere. It was a snap to install, and one click connects me to my office. I can print at home from my office files and I can sync files on both computers. You do not need a tech background to either install or operate this program, it is almost idiot proof. **What do you dislike about GoToMyPC?** I really don't have any dislikes about this program, other than the normal wish that it was cheaper. **What problems is GoToMyPC solving and how is that benefiting you?** This program allows me to work from any remote location with no restrictions. It is like I am sitting at my office desk when I am using it, which allows me to work more efficiently from home and also to travel while still having access to all of my files and work programs. ### 28. Highly recomend **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2025 **What do you like best about GoToMyPC?** GoToMyPC is an awesome program to use, if you want to work remotely. It is super-fast and you can also print reports remotely. I work from home seven days a week now or on the run somewhere. It can also be used on your phone. A little slower due to the size of the screen but it can be done. Simple to implement. And it integrates easily into your business. If you have problems just call customer support and they will get you going. **What do you dislike about GoToMyPC?** I don't have a downside for using this product. **What problems is GoToMyPC solving and how is that benefiting you?** No problems. **Official Response from Goto Customer Success:** > Thank you for your wonderful feedback! Our team works hard to deliver the best experience possible, and we're delighted to hear that we hit the mark for you. ### 29. Lifesaver!!! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2025 **What do you like best about GoToMyPC?** That I can work from home and access my office computer!! **What do you dislike about GoToMyPC?** Sometimes its lags a little but not enough for me to not use it! **What problems is GoToMyPC solving and how is that benefiting you?** I was out on medical leave but needed to access my office computer to work from home as I recovered and GoToMyPc was an an absolute LIFESAVER!!! It has allowed me to work hybrid when I need to which is awesome!! **Official Response from Goto Customer Success:** > We really appreciate you taking the time to share your experience with us. It’s wonderful to know that our efforts made a positive impact for you. Thanks for being a valued part of our community! ### 30. Great product for seamlessly access to remote PCs **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Research | Small-Business (50 or fewer emp.) **Reviewed Date:** February 25, 2025 **What do you like best about GoToMyPC?** My favorite feature is that the screen of the remote PC is identical to what I would see using the computer directly. It has also remained relatively easy to operate. **What do you dislike about GoToMyPC?** Expense for non-commercial user is high but the program is a good value. **What problems is GoToMyPC solving and how is that benefiting you?** It gives me access to my research lab computers from home and on the road. I can copy back and forth between computers. This allows me to always get access no matter where I am in the world. Early versions and less robust networks caused a slowdown but that is 20 years ago. **Official Response from Goto Customer Success:** > Hi, We’re so grateful for your positive review! Your continued trust in us is what drives our team to keep doing our best. ### 31. GoToMyPC keeps you working even when you have to babysit a sick grandchild!!! **Rating:** 5.0/5.0 stars **Reviewed by:** Matthew M. | CFO, Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2025 **What do you like best about GoToMyPC?** It is simple, it works seamlessly, and it makes it very convenient to be productive when not physically at the office. **What do you dislike about GoToMyPC?** The price has gotten a little higher, would like to see it be a little lower cost. **What problems is GoToMyPC solving and how is that benefiting you?** Allows me to work on my office PC when I'm not physically in the office. **Official Response from Goto Customer Success:** > Hi Matthew, We really appreciate you taking the time to share your experience with us. It’s wonderful to know that our efforts made a positive impact for you. Thanks for being a valued part of our community! ### 32. GO TO MY PC has been a great asset for decades **Rating:** 5.0/5.0 stars **Reviewed by:** Jo Ann G. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** October 26, 2024 **What do you like best about GoToMyPC?** I love that I am able to log into my desktop computer from anywhere. I can keep up with all my work and have it all located on one PC. This is a life saver for me. I have used this service for over 20 years. **What do you dislike about GoToMyPC?** I have not experienced a downside. The value of the service for the cost is fair. **What problems is GoToMyPC solving and how is that benefiting you?** I am able to keep and save all my work in one location. I also need to log into my desk top to retrieve information regularly and I am able to do so. The main problem solving benefit is accessing my PC remotely. ### 33. Always my go to remote services **Rating:** 4.0/5.0 stars **Reviewed by:** Jennifer D. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** December 10, 2024 **What do you like best about GoToMyPC?** I like that it is easy to use, and I have a lot of flexibility with the software. **What do you dislike about GoToMyPC?** I have used the services on and off for several years, and the price has increased while the appearance remains very "dull." **What problems is GoToMyPC solving and how is that benefiting you?** I can only access my accounting software on one desktop, which limits me from always needing to be in the office. I have installed GoToMyPC so that I can still travel when I need to and access my accounting software from anywhere. ### 34. From Tasmania to Bangkok **Rating:** 4.5/5.0 stars **Reviewed by:** Fred U. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** January 05, 2025 **What do you like best about GoToMyPC?** GoToMyPC just works. No matter where I am on business I have instant and relaible access to my work network and can save, print, and forward any file I need to. **What do you dislike about GoToMyPC?** The cost for a singe user in my case is pretty salty, but when you're 7000 miles away from your PC is is really handy. **What problems is GoToMyPC solving and how is that benefiting you?** I don't have to keep pestering my already overworked Assistant. **Official Response from Goto Customer Success:** > We really appreciate you taking the time to share your experience with us. It’s wonderful to know that our efforts made a positive impact for you. Thanks for being a valued part of our community! ### 35. Excellent performance **Rating:** 5.0/5.0 stars **Reviewed by:** Bill H. | ISCV Clinical Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** February 17, 2025 **What do you like best about GoToMyPC?** Ease of download, log in and connection. Very easy to implement and use it everyday! **What do you dislike about GoToMyPC?** Nothing - it is a wonderful tool to connect! **What problems is GoToMyPC solving and how is that benefiting you?** Having to pull out my personal laptop to do personal computing during other computing activities on other comptuers. **Official Response from Goto Customer Success:** > Hi Bill, We’re so grateful for your positive review! Your continued trust in us is what drives our team to keep doing our best. ### 36. Excellent and Reliable Remote Access to your Files & Data Base. **Rating:** 5.0/5.0 stars **Reviewed by:** Jim O. | Advisor, Mid-Market (51-1000 emp.) **Reviewed Date:** April 21, 2025 **What do you like best about GoToMyPC?** I have used GoToMy PC for over 20 years, almost daily. It is fast and reliable and very easy to use. **What do you dislike about GoToMyPC?** No downside to the App. You must have the availability of remote access Wi-Fi or Landline. **What problems is GoToMyPC solving and how is that benefiting you?** All business problems that require access to remote centrailized files. **Official Response from Goto Customer Success:** > Hi Jim, We really appreciate you taking the time to share your experience with us. It’s wonderful to know that our efforts made a positive impact for you. Thanks for being a valued part of our community! ### 37. Use it every day **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2025 **What do you like best about GoToMyPC?** I like the fact that I can get to my offsite computer from home easily **What do you dislike about GoToMyPC?** It is not so easy to get in when I am out of town **What problems is GoToMyPC solving and how is that benefiting you?** I can acess my work computer from home. **Official Response from Goto Customer Success:** > We really appreciate you taking the time to share your experience with us. It’s wonderful to know that our efforts made a positive impact for you. Thanks for being a valued part of our community! ### 38. price increases are too much **Rating:** 0.0/5.0 stars **Reviewed by:** Michael B. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 03, 2025 **What do you like best about GoToMyPC?** Reliable, good performing remote access software. **What do you dislike about GoToMyPC?** Price is too high. Increased prices to much and no longer worthwhile. **What problems is GoToMyPC solving and how is that benefiting you?** Very good remote access solution for employees to access their systems while remote. ### 39. Reliable and Efficient Remote Access Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Geetesh S. | Technical Support Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2024 **What do you like best about GoToMyPC?** What I like best about GoToMyPC is its reliability and ease of use. The setup process is straightforward, and it provides seamless access to my office computer from any location. The connection is always stable, and the performance is smooth, which makes remote work efficient. Additionally, features like remote printing and file transfer are extremely helpful **What do you dislike about GoToMyPC?** The main downside is the cost, as it can be a bit pricey compared to some other remote access solutions. Also, occasionally the mobile app can be a bit slow to respond. It would be great to see some improvements in the mobile experience and perhaps more competitive pricing options **What problems is GoToMyPC solving and how is that benefiting you?** GoToMyPC allows me to manage and access my work computer from home or while traveling. This capability solves the problem of needing to be physically present in the office to access files, applications, and other resources, thereby increasing productivity and flexibility. It also helps in maintaining business continuity by enabling remote access during unforeseen circumstances. ### 40. ESSENTIAL FOR TRAVELERS **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Printing | Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2024 **What do you like best about GoToMyPC?** GoToMyPc has been essential to my mobility and maintaining a home based business while on the road. It has been 100% reliable and customer service - whenever needed - has been truly wonderful. It is one of my most valued tools. **What do you dislike about GoToMyPC?** There isn't much I would change about GoToMyPC. I have recently had issue with the 2-step authentification process, but there is a backup method for when that suddenly fails, so I have never been without access. **What problems is GoToMyPC solving and how is that benefiting you?** GoToMyPC allows me to access my home computer from work and my work computer from home. I use both computers daily and the ability to access either one while still maintaining mobility is critical. ### 41. Always connects without problems **Rating:** 5.0/5.0 stars **Reviewed by:** Steve M. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** August 31, 2024 **What do you like best about GoToMyPC?** Always connects without problems. Very easy to use. **What do you dislike about GoToMyPC?** Not utilizing two monitors even when both computers are using two monitors. **What problems is GoToMyPC solving and how is that benefiting you?** I can log off of programs from a different computer that only allow me to use on a single computer at a time. Easy to upload files to file sharing sites and then retrieve from my other computer. ### 42. Have used for many years, consistent, reliable and always adding new features **Rating:** 5.0/5.0 stars **Reviewed by:** Jeannette C. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** August 15, 2024 **What do you like best about GoToMyPC?** The remote printing is a great and the ability to transfer files from the remote computer to the other computer is helpful. It is easy to use and for training purposes to be infront of a computer and see what the remote user is doing increases the effiency of teaching and training **What do you dislike about GoToMyPC?** There is absolutely nothing I dislike about GOTOMYPC. Any issues I have had were internet related and not Software related **What problems is GoToMyPC solving and how is that benefiting you?** Being able to support and teach my clients while not having to be on site with them. It inccreases my billable time while not having to incur travel. ### 43. A great replacement for LogMeIn **Rating:** 5.0/5.0 stars **Reviewed by:** Adam H. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** November 23, 2024 **What do you like best about GoToMyPC?** Really easy to use and fast to connect. Same quality and efficiency as traditional RDP protocol in local environments. **What do you dislike about GoToMyPC?** It is a little pricey at $38 per system. File transfer is also subpar. **What problems is GoToMyPC solving and how is that benefiting you?** Accessing my office computer while I'm at home securely. ### 44. Review for GoToMyPC **Rating:** 4.0/5.0 stars **Reviewed by:** Kevin S. | Data Scientist, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2024 **What do you like best about GoToMyPC?** It is very reliable and trustworthy product for remote access to the networks and can access files, programs while flexibility from any remote places like home or while travelling.We can sync the data in a secured way as it is encrypted with 256 bits so no need to worry about the files and content to transfer the data. **What do you dislike about GoToMyPC?** Linux and MacOS is not supported on this source and so from my server which is on UNIX based system, I cannot access any files and transfer it to my remote desktop. **What problems is GoToMyPC solving and how is that benefiting you?** I can access to any remote desktop of my colleagues in the company and also it is very easy to connect and also is reliable for accessing their work computers remotely. So it gives me the chances to complete my work from any space. ### 45. Long Time User - Very Satisfied **Rating:** 5.0/5.0 stars **Reviewed by:** B Regina T. | Attorney, Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2024 **What do you like best about GoToMyPC?** GoToMyPC gives me the comfort of seeing screens I recognize and use daily, whereever I am. **What do you dislike about GoToMyPC?** Hard to say... not much to dislike. Hard to use on my I-phone screen, but it is possible in an emergency. **What problems is GoToMyPC solving and how is that benefiting you?** I travel often and GTMP helps me remotely access my office desktops and programs whereever I am. ### 46. Simple interface, Easy to run from my phone in a pinch. **Rating:** 5.0/5.0 stars **Reviewed by:** Ethan M. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 30, 2024 **What do you like best about GoToMyPC?** Gives me a secure independent log in to my work pc's. Nice to control my remote access separate from IT provider. Resolution is good. Super easy to use. **What do you dislike about GoToMyPC?** My subscription fee went up a bunch from pre-covid. But GTMPC made me a good offer to keep me as a client. **What problems is GoToMyPC solving and how is that benefiting you?** Allows me to send Rx for patient electronically by logging in to my work pc. Quick secure access to my network from my phone and home pc. ### 47. Great product but a little pricey for a single user. **Rating:** 5.0/5.0 stars **Reviewed by:** J. Valerie F. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2024 **What do you like best about GoToMyPC?** Very easy to use, reliable, and works well. **What do you dislike about GoToMyPC?** Price. I am an individual user, and this product is expensive for me. **What problems is GoToMyPC solving and how is that benefiting you?** Able to connect to a remote location without having to spend time driving there. ### 48. Great product for Remote Desktop **Rating:** 5.0/5.0 stars **Reviewed by:** Nishesh B. | Senior Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2024 **What do you like best about GoToMyPC?** I like GoToMyPC because it allows me to connect with remote desktops across the globe with my Mac or mobile phone. It also allows me to access remotely without installing a software on a local machine. **What do you dislike about GoToMyPC?** User Interfaces can be more user friendly and up to date with current UI designs **What problems is GoToMyPC solving and how is that benefiting you?** I can connect with my clients PC and debug my applications in case of errors. It helps me in troubleshooting ### 49. GoToMyPC - simple and use friendly interface **Rating:** 4.0/5.0 stars **Reviewed by:** Roop T. | Sr. Design Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** June 04, 2024 **What do you like best about GoToMyPC?** Supre easy to use the software with user friendly interface. It provides the best, secure and indenpendent access to my remote PC/device. The setup process is very simple. Few featues like file transfer and remore printing are very useful. **What do you dislike about GoToMyPC?** This is a bit costlier compared to some other remote access solutions **What problems is GoToMyPC solving and how is that benefiting you?** While working remotly during the Corona time there was requirment of a Remote access device for smooth, secure, fast and easy access to remote devices. With just one click GoToMyPC instanly work on my computer in real time and connect with end user. ### 50. The best thing ever for traveling and working at the same time **Rating:** 5.0/5.0 stars **Reviewed by:** Tricia K. | Telecommunications consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** August 02, 2024 **What do you like best about GoToMyPC?** I have been using GoToMyPC since 2000 and have used it almost daily and the ease for which it allows me to be anywhere and get into my main computer is priceless. I also love that it can now be accessed successfuly from my phone **What do you dislike about GoToMyPC?** That they don't allow monthly billing. Only annual. **What problems is GoToMyPC solving and how is that benefiting you?** It allows me to work from anywhere at anytime ## GoToMyPC Discussions - [What does GoToMyPC cost?](https://www.g2.com/discussions/what-does-gotomypc-cost) - 2 comments - [May we see "Wallpaper". It just helps me know what computer I am connected to at the time.](https://www.g2.com/discussions/27436-may-we-see-wallpaper-it-just-helps-me-know-what-computer-i-am-connected-to-at-the-time) - 1 comment - [View GoToMyPC pricing details and edition comparison](https://www.g2.com/products/gotomypc/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-02+00%3A04%3A44+-0500&secure%5Bsession_id%5D=e5a4ffec-fd2b-4326-a362-a178a61d3c0b&secure%5Btoken%5D=f9254496fb2a348914a2842f4c9cd05223282e4e43122cec974d4c16aee04e07&format=llm_user) ## GoToMyPC Integrations - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Zoom Player](https://www.g2.com/products/zoom-player/reviews) ## GoToMyPC Features **Generative AI** - AI Text Summarization **System Control** - Device Control - Web Control - Application Control - Asset Management - System Isolation **Vulnerability Prevention** - Endpoint Intelligence - Firewall - Malware Detection **Security Management** - Incident Reports - Security Validation - Compliance **Administration** - Diagnostics - Unattended Access - File Sharing **Platform** - Cross-Platform Access - Remote Device Control **Security** - Device Management ## Top GoToMyPC Alternatives - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) - 4.5/5.0 (3,864 reviews) - [AnyDesk](https://www.g2.com/products/anydesk/reviews) - 4.5/5.0 (1,069 reviews) - [RemotePC](https://www.g2.com/products/remotepc/reviews) - 4.7/5.0 (638 reviews)