We have not experienced a time when the server or our software is unavailable, making downtime virtually nonexistent. When help is needed, gotomyerp responds to the support ticket within minutes and usually has it resolved within 30 minutes or less. If software upgrades/updates or other occurrences require the server to be taken down, those services are performed after hours. Review collected by and hosted on G2.com.
We have no complaints. Everything works as expected and much better than with our previous hosting provider. We recently switched to gotomyerp as our Sage software reseller for software support since they always meet our needs. We had to upgrade to a newer version of our accounting software recently and gotomyerp performed the upgrade. It was seamless. I highly recommend gotomyerp! Review collected by and hosted on G2.com.
Thank you for your support! Glad we could help offset some of those IT costs.