G2

Bindu Madhuri J.

Graduate Assistant

Small-Business (50 or fewer emp.)

5/21/2026

"NotebookLM Turns Team Docs Into a Shared, Question-Answerable Knowledge Base"

5/5

What do you like best about Google NotebookLM?

You can say that you like how NotebookLM turns your team’s documents into a shared, question‑answerable knowledge base that everyone can tap into.

Here’s a clean way to phrase it based on how you’re using it:

“I like that Google NotebookLM lets us feed in our internal documents and use them as a shared knowledge base for the team. It analyzes our sources, keeps everything in one place, and lets us retrieve exactly what we need just by asking questions, with answers grounded in our own content rather than the open web. Review collected by and hosted on G2.com.

What do you dislike about Google NotebookLM?

I like NotebookLM’s core idea, but it feels too limited for team use. Each notebook is siloed, integrations and automation options are minimal, and there’s no smooth way to push answers into the tools we actually work in. Usage caps and performance limits make it hard to rely on for heavier workloads, and collaboration/export features are basic, so our shared knowledge can feel locked inside the app. The AI is accurate on our sources, but sometimes rigid, and the onboarding and interface don’t clearly explain limits or best practices, which leads to confusion and trial‑and‑error instead of a smooth rollout. Review collected by and hosted on G2.com.

What problems is Google NotebookLM solving and how is that benefiting you?

Google NotebookLM mainly solves the problem of scattered, hard‑to‑search documents by turning our team’s files into a single, question‑answerable knowledge base, which saves time and keeps answers consistent.

Problems it is solving

Information silos and searching in multiple places. We can upload PDFs, Docs, links, and internal guides into one notebook and ask natural‑language questions instead of hunting through folders and emails.

Slow onboarding and repetitive support questions. NotebookLM lets us create an AI “help center” over our own policies and how‑to guides, so new team members and colleagues can self‑serve answers quickly.

Making sense of long, dense content. It summarizes long documents, highlights key points, and generates outlines, which reduces the time we spend just trying to understand complex material. Review collected by and hosted on G2.com.