Darin W.

Custom Applications

Mid-Market (51-1000 emp.)

5/26/2020

"GoodData UsedThrough Zendesk"

5/5

What do you like best about GoodData?

The level of detail that can be used to customize your own dashboards and reports. It provides you with very powerful tools, that with a minimum amount of learning time, will allow you to produce the custom reporting from Zendesk you desire. Review collected by and hosted on G2.com.

What do you dislike about GoodData?

We are on the Standard Zendesk, and you can Only set the data to Synch once every 24hours with the Zendesk Cloud. If you are on the Enterprise edition of Zendesk, you can schedule Hourly data synchronization. The help section for Zendesk was very helpful in providing detailed steps and examples for using Goodata with Zendesk. Review collected by and hosted on G2.com.

GoodData Reviews & Product Details

GoodData is an AI-native analytics platform, built for speed, scale and trust. It enables organisations to embed agentic AI into their data-stack, deliver governed insights in real time, and integrate seamlessly into any environment. With GoodData you get the full data-intelligence cycle — from integration and modelling through to visualization and production-ready AI agents — all accessible via APIs, SDKs and no-code interfaces. At the heart of the platform is a code-defined semantic layer that transforms raw data into consistent business concepts, metrics and logic, grounding every insight and agentic interaction in governance and trust. Extendable across public and private cloud, on-premises or hybrid deployments, GoodData works where your infrastructure lives — developer-friendly, embeddable, and built to scale. Today, GoodData powers thousands of organisations and millions of users who depend on it to turn data into embedded, actionable intelligence.

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GoodData

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GoodData Community

Languages Supported

Czech, German, English, Finnish, French, Italian, Japanese, Dutch, Portuguese, Russian, Spanish, Chinese (Simplified), Chinese (Traditional)

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Kristyna Vlckova

Value at a Glance

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Time to Implement

4 months

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GoodData Demo - Power Your Analytics with AI and Code

Automate insights and scale your analytics with no-code, low-code, or full-code solutions—reusable blueprints and AI-powered features accelerate smarter, faster decisions.

GoodData Demo - Empower Developers with Custom, Scalable Analytics

Leverage APIs, SDKs, blueprints, and IDE integration for total flexibility and integration into CI/CD practices to easily scale, personalize and distribute data products.

GoodData Demo - AI at every layer of your data stack

Deliver trusted AI insights through AI Assistant or Smart Search. Extend, embed, and scale with APIs and SDKs. Built on your semantic layer and powered by ontologies and Model Context Protocol (MCP).

GoodData Demo - Unified Metrics and Effortless Distribution

Define metrics and visualizations centrally, then distribute insights swiftly and securely across your organization and customer endpoints.

GoodData Demo - Scale and Optimize Analytics with FlexQuery

Save on data warehouse processing and costs and scale seamlessly across any cloud with in-memory data transformation and smart caching.

GoodData Demo - Accelerate Insights Across Your Ecosystem

Embed interactive charts and dashboards easily into your apps, web portals, and workflows. Our React SDK enables native integration and custom data application development, while iFrame or Web Components are for fast and easy embedding.

Analytics Platform for Analytics Engineers, Data Analysts & Dashboard Consumers: Who uses GoodData?

GoodData. Better analytics. [Demo 2024]

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Scalability in BI and Analytics: What, Why, and How

Comparing the Best Embedded Analytics Tools

Interactive Demo

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GoodData Reviews (553)

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Jefferson F.

Senior Software Engineer

Mid-Market (51-1000 emp.)

11/12/2025

"Extensive Data Access and Real-Time Customizable Dashboards"

4.5/5

What do you like best about GoodData?

I appreciate the extensive variety of data available and the powerful manipulation capabilities. We have access to a broad range of data sources, which makes it easy to create customizable dashboards. This has enabled us to visualize information in real time, and I am able to connect virtually any data source instantly. Review collected by and hosted on G2.com.

What do you dislike about GoodData?

I wish they would allow reference lines, sometimes the graphics can look a bit rough. I also wish they would add more features for advanced users, it was overwhelming to see all the possibilities. Review collected by and hosted on G2.com.

Kuldeep V.

Assistant System Engineer

Small-Business (50 or fewer emp.)

9/26/2025

"Reliable Analytics Platform with Powerful Dashboards"

4/5

What do you like best about GoodData?

What I like best about GoodData is how clean and customizable the dashboards are. It makes it really easy to present complex data in a way that’s simple for both technical and non-technical users to understand. The ability to connect with multiple data sources and create interactive reports is a big plus too. Review collected by and hosted on G2.com.

What do you dislike about GoodData?

I’d say the main downside is that the initial setup and learning curve can feel a bit overwhelming if you’re new to BI tools. Some advanced features also require technical knowledge, so non-technical users might need extra support at the beginning. Review collected by and hosted on G2.com.

What problems is GoodData solving and how is that benefiting you?

GoodData is helping us turn raw data into clear, actionable insights through interactive dashboards and reports. It solves the problem of manually compiling and analyzing data from different sources, which used to take a lot of time. Now, our team can quickly track performance, identify trends, and make data-driven decisions, which has improved both efficiency and collaboration. Review collected by and hosted on G2.com.

Response from Natalia Nanistova of GoodData

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Thank you for sharing your experience and thoughtful feedback. We’re glad GoodData has helped simplify reporting and bring clarity to complex data. We understand the initial setup can take time, especially for new users, and we’re continually improving onboarding resources to make that process easier. Our team is always available to assist or walk through best practices, and you’re welcome to join our community for updates and learning opportunities.

See how GoodData improved

Valentin L.

Principal Consultant

Small-Business (50 or fewer emp.)

11/10/2025

"Intuitive Platform with Seamless Integrations and Customizable Dashboards"

4.5/5

What do you like best about GoodData?

The platform is very intuitive and easy to navigate, and its integration capabilities are excellent. It connects easily to databases, providing a simple way to visualize data from multiple sources. I love how much you can customize the dashboard's appearance, the are many ways to connect the data. Review collected by and hosted on G2.com.

What do you dislike about GoodData?

Sometimes complex functions are needed for the slicer, I'd like to have more templates to change its appearance. I'd also like another option for automated reports. Review collected by and hosted on G2.com.

Seppo T.

Financial Controller

Small-Business (50 or fewer emp.)

11/5/2025

"Flexible Reporting and Time-Saving Features for Teams"

4/5

What do you like best about GoodData?

I value the feature that allows sharing reports with other users, as it creates a centralized overview for our team. With a combination of standard and customizable tools, this product delivers considerable flexibility when generating reports. It has also saved us many hours in processing time. Review collected by and hosted on G2.com.

What do you dislike about GoodData?

I wish there were a way to update the data immediately, there should be a ticketing system for new features. Learning the details can be quite difficult. Review collected by and hosted on G2.com.

What problems is GoodData solving and how is that benefiting you?

We are able to access more information about our business, and it becomes much easier to extract insights from our connected data sources. The software is both powerful and straightforward, making it simple for us to share reports with others. Of all the programs I've tried for leveraging data, this is by far the simplest. Review collected by and hosted on G2.com.

Verified User in Information Services

Enterprise (> 1000 emp.)

10/31/2025

"Mixed Feelings: Some Positives, But Needs Improvement"

3.5/5

What do you like best about GoodData?

The data model view is well-designed and intuitive. The organisation of dashboards and dashtabs is user-friendly, making navigation straightforward. Managing users is simple and maintenance is hassle-free. Customer support is responsive and always willing to help. Connecting with Keboola is also easy due to the existing Keboola component. Review collected by and hosted on G2.com.

What do you dislike about GoodData?

It is inconvenient that all metrics must be created from scratch, as there is no option to use predefined ones. Additionally, the dashboards cannot be resized, and there is no way to unlink filters between different dashtabs. Another limitation is the lack of a logarithmic scale for graphs. Review collected by and hosted on G2.com.

Response from Natalia Nanistova of GoodData

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Thank you for sharing your detailed feedback. We’re glad to hear GoodData’s design and support have been valuable for your team. Regarding your suggestions, we’d like to clarify that the platform does support flexible dashboard layouts and a range of filter configurations, including per-tab management. Metric creation is highly customizable through MAQL, and predefined templates can also be leveraged depending on your setup. We’re happy to connect and walk through these options if that would be helpful. You can also join our community to stay updated on new features and enhancements.

See how GoodData improved

Hannes R.

Director of Information Technology

Mid-Market (51-1000 emp.)

11/2/2025

"Intuitive UI and Instant Access, But Functions Take Time to Master"

4/5

What do you like best about GoodData?

The user interface is both clear and intuitive, providing strong database connectivity. You can begin working immediately without the need to install any software, which makes it a powerful tool with significant advantages. This feature is particularly helpful when setting up custom workflows. Review collected by and hosted on G2.com.

What do you dislike about GoodData?

There's a learning curve to understanding the functions, many are difficult for new users to grasp. I've also had trouble replacing data sources at times. Review collected by and hosted on G2.com.

Response from Natalia Nanistova of GoodData

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Thank you for your feedback. We appreciate your perspective and are glad to know GoodData has been helpful in your work. Your comments help us continue improving the platform. We invite you to join our community to stay updated on new features and improvements.

See how GoodData improved

Lalli M.

General Manager

Mid-Market (51-1000 emp.)

9/30/2025

"It is very easy and intuitive"

4/5

What do you like best about GoodData?

The dashboards are intuitive and extremely user-friendly right from the beginning. The interface is both simple and powerful, making data manipulation straightforward. I really appreciate the extensive data manipulation features, which make it easy to implement quick changes. Additionally, the platform enables you to view data in multiple ways. Review collected by and hosted on G2.com.

What do you dislike about GoodData?

I really wish there were an undo button to easily reverse a filter or movement, as making changes can be challenging. Additionally, the visual and graphic resources available are quite limited, which makes it even harder to adjust things the way I want. Review collected by and hosted on G2.com.

Response from Natalia Nanistova of GoodData

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Thank you for taking the time to share your feedback. It’s great to know the platform helps streamline your reporting and supports cross-department insights. We appreciate your note on undo actions and visualization options — improvements in both areas are already being considered to make adjustments and design even smoother. In the meantime, we’d be happy to connect and share some tips for quicker edits and layout customization. You can also join our community to stay informed about upcoming updates.

See how GoodData improved

Verified User in Computer Software

Enterprise (> 1000 emp.)

5/16/2025

"Good Data as BI"

4/5

What do you like best about GoodData?

The platform allows users to create custom reports and define their own metrics, offering flexibility in reporting. It also supports generating a wide variety of reports. Additionally, it is very user-friendly, making it accessible even for those without a technical background. Review collected by and hosted on G2.com.

What do you dislike about GoodData?

I think GoodData is already working on it but would like to see AI features in 2026. Review collected by and hosted on G2.com.

Response from Natalia Nanistova of GoodData

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Thank you for sharing your thoughts. We appreciate your feedback and are glad GoodData has been valuable for your reporting needs. We’re also happy to share that new AI features are on the way before the end of the year — something we’re very excited about. Stay connected with our community for updates as they roll out.

See how GoodData improved

Arttu N.

Director Product Management

Small-Business (50 or fewer emp.)

11/9/2025

"Powerful Data Visualizations with Impressive Customization"

4/5

What do you like best about GoodData?

I appreciate how well it handles large datasets, making it possible to create impressive data visualizations. I also value its power and usefulness, especially the high level of customization it offers by allowing the use of multiple datasets. Review collected by and hosted on G2.com.

What do you dislike about GoodData?

Sometimes it's difficult to find what you need in the documentation, communication about the roadmap could be improved. Detailed instructions for the update are lacking. Review collected by and hosted on G2.com.

Beáta S.

Data analyst for Marketing

Enterprise (> 1000 emp.)

5/26/2025

"Versitile but maybe too complex tool"

3.5/5

What do you like best about GoodData?

I like that Good Data is a versatile tool - you can achieve very much with it once you get the grip of it. It also has a very good support so if you ca't find sometging in the documentation or you need to get back to the state from day before, they react very quickly and almost every time solve the problem to customer's satisfaction.

I like that there's an integration of GoodData in Keboola so you can use those 2 tools quite easily together. Review collected by and hosted on G2.com.

What do you dislike about GoodData?

Learning how to work with GoodData is not intuitive - I can't imagine learning it by myself as I did with other reporting tools.

When working with documentacion, it's difficult to distinguish what is it for: Good Data Platform or Good Data Cloud (even when it's for Platform it's usually for a newer version so if you're using old GD, you have to ask Support a lot). Review collected by and hosted on G2.com.