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DW
Custom Applications
Mid-Market (51-1000 emp.)
"GoodData UsedThrough Zendesk"
What do you like best about GoodData?

The level of detail that can be used to customize your own dashboards and reports. It provides you with very powerful tools, that with a minimum amount of learning time, will allow you to produce the custom reporting from Zendesk you desire. Review collected by and hosted on G2.com.

What do you dislike about GoodData?

We are on the Standard Zendesk, and you can Only set the data to Synch once every 24hours with the Zendesk Cloud. If you are on the Enterprise edition of Zendesk, you can schedule Hourly data synchronization. The help section for Zendesk was very helpful in providing detailed steps and examples for using Goodata with Zendesk. Review collected by and hosted on G2.com.

GoodData

GoodData Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

4 months

GoodData Media

GoodData Demo - Power Your Analytics with AI and Code
Automate insights and scale your analytics with no-code, low-code, or full-code solutions—reusable blueprints and AI-powered features accelerate smarter, faster decisions.
GoodData Demo - Empower Developers with Custom, Scalable Analytics
Leverage APIs, SDKs, blueprints, and IDE integration for total flexibility and integration into CI/CD practices to easily scale, personalize and distribute data products.
GoodData Demo - AI at every layer of your data stack
Deliver trusted AI insights through AI Assistant or Smart Search. Extend, embed, and scale with APIs and SDKs. Built on your semantic layer and powered by ontologies and Model Context Protocol (MCP).
GoodData Demo - Unified Metrics and Effortless Distribution
Define metrics and visualizations centrally, then distribute insights swiftly and securely across your organization and customer endpoints.
GoodData Demo -  Scale and Optimize Analytics with FlexQuery
Save on data warehouse processing and costs and scale seamlessly across any cloud with in-memory data transformation and smart caching.
GoodData Demo - Accelerate Insights Across Your Ecosystem
Embed interactive charts and dashboards easily into your apps, web portals, and workflows. Our React SDK enables native integration and custom data application development, while iFrame or Web Components are for fast and easy embedding.
Analytics Platform for Analytics Engineers, Data Analysts & Dashboard Consumers: Who uses GoodData?
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Analytics Platform for Analytics Engineers, Data Analysts & Dashboard Consumers: Who uses GoodData?
GoodData. Better analytics. [Demo 2024]
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GoodData. Better analytics. [Demo 2024]
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GoodData Reviews (560)

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Reviews

GoodData Reviews (560)

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4.2
561 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the intuitive interface and seamless integration with various data sources, which make it easy to create detailed reports and dashboards. The platform's flexibility allows for effective data visualization and analysis, enabling users to quickly derive insights from large datasets. However, some users note that the learning curve can be steep for beginners.

Pros & Cons

Generated from real user reviews
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MM
Corporate financial analyst
Outsourcing/Offshoring
Small-Business (50 or fewer emp.)
"Trustworthy solution for daily operations"
What do you like best about GoodData?

The positive aspect of GoodData that I like most is that it helps build confidence in decision making. Being aware of the fact that the numbers will not change overnight makes me talk to the teams better. I apply it on a regular basis, and it has minimized tension during reviews and executive meetings. I do not need to defend figures since I can be more effective by concentrating on the explanation of implications, which has led to my better performance at work. Review collected by and hosted on G2.com.

What do you dislike about GoodData?

What I dislike about GoodData is that change can be really sluggish in cases where business questions change. Even minor changes can involve additional procedures, which influences my performance when it is essential to meet a strict deadline. This can at times translate to take longer than anticipated before updates are made to the business particularly when the leadership requires fast clarification in situations where it is needed most. Review collected by and hosted on G2.com.

Verified User in Information Services
AI
Enterprise (> 1000 emp.)
"Decent Tool, Needs Simplification"
What do you like best about GoodData?

I like GoodData's responsive support team; they react promptly and usually solve my problems. For example, once they recreated my data model from a backup when I accidentally deleted an important table. I also appreciate the unified reports in GoodData, which are well organized into dashtabs. I like how every dashboard has the same structure, making it easy for users to navigate any GoodData dashboard after seeing one. Review collected by and hosted on G2.com.

What do you dislike about GoodData?

The most important one: every metric from the dataset has to be redefined as a metric in GoodData, meaning if I have clicks in my dataset, I cannot just use it right away, I have to define that clicks = select sum(clicks) and that adds complexity to the report creating process. My preferred solution would be being able to add metrics to report and only if I'm not happy with sum I could choose another aggregation. Learning GoodData was quite cumbersome for me. Review collected by and hosted on G2.com.

Response from Natalia Nanistova of GoodData

Thank you for sharing your detailed feedback. We’re glad to hear GoodData’s design and support have been valuable for your team. Regarding your suggestions, we’d like to clarify that the platform does support flexible dashboard layouts and a range of filter configurations, including per-tab management. Metric creation is highly customizable through MAQL, and predefined templates can also be leveraged depending on your setup. We’re happy to connect and walk through these options if that would be helpful. You can also join our community to stay updated on new features and enhancements.

See how GoodData improved
"Empowered Our Data Team with Seamless Integration"
What do you like best about GoodData?

I like GoodData's flexibility. We can create metrics that reference other metrics, and it handles all the SQL for us. Creating reports is easy in the UI, but we can also make changes via code when needed, so we're not forced into one way of doing things. The metrics language MAQL, although it has a bit of a learning curve, is quite powerful once you get the hang of it. It allows us to build metrics upon metrics without writing SQL, as it is all handled by the data model. Switching to GoodData has allowed the Data team to create or update reports in hours or minutes instead of weeks or months, which was the case with our in-house platform. Plus, the initial setup was very easy. Review collected by and hosted on G2.com.

What do you dislike about GoodData?

While the data model is generally good, I think it can be inflexible when you have a complicated data model. You can't add a custom field to a table without changing the entire table to a SQL definition, for example. Review collected by and hosted on G2.com.

MT
Analytics Manager
Telecommunications
Small-Business (50 or fewer emp.)
"It's a reliable platform for business data projects"
What do you like best about GoodData?

The factor that I like best about GoodData is its flexibility once it has been established. I am using it on a daily basis to create dashboards that integrate with our CRM and SQL database and it fits well in our existing stack. The features count also allows me to make sales and ops views without changing tools throughout the day. It spares time in projects that require much implementation and integrating with other software is not imposed, but rather practical. Review collected by and hosted on G2.com.

What do you dislike about GoodData?

The biggest negative aspect to me is that certain features are too complicated to use with smaller requests. It may be more work than I expected when I am in a hurry and require changing clothes, and this influences my working process. The implementation adjustments are at times demanding of additional effort, which slows down the process during the busy weeks. Their usage is frequent, and thus these minor problems contribute to the cumulative effect and may affect productivity in case of deadlines. Review collected by and hosted on G2.com.

"Versatile Dashboards, But Metric Customization Can Be Tricky"
What do you like best about GoodData?

I think the ability to create different dashboards and share them with different people is great. I really like having different visualizations and the same visualization across different dashboards for things that are needed. The visuals are generally quite nice and quite customizable, which I appreciate. Review collected by and hosted on G2.com.

What do you dislike about GoodData?

I think it'd be a lot nicer to be able to define your own metrics at certain times. Sometimes the metrics can be quite tricky and challenging to work with the MAQL code. There's a few things that don't seem to work. The idea of joins and data from one dataset joining to another can be a bit temperamental. Review collected by and hosted on G2.com.

DL
Quality Engineer
Mid-Market (51-1000 emp.)
"Instant Answers, Flexible Access Controls, and Consistently Fast Support"
What do you like best about GoodData?

I love the response time to inquiries; it provides consistent answers for all teams. I can analyze the same data from different angles, and it delivers instant answers to my queries. I also appreciate the flexibility of the access controls, since we can analyze many data points simultaneously. Review collected by and hosted on G2.com.

What do you dislike about GoodData?

So far, we haven’t had any issues. The platform feels quite intuitive, and I honestly haven’t come across any real drawbacks. Overall, it’s efficient and very easy to use. Review collected by and hosted on G2.com.

BC
System Analyst
Mid-Market (51-1000 emp.)
"Powerful Analytics Hub with Easy Access to BI Tools and Multi-Source Support"
What do you like best about GoodData?

I like the module’s analytics results, and it provides easy access to all of our BI tools. It supports multiple data sources and gives users a comprehensive catalog of analyses to work with. The integrated services make it the ideal choice for businesses, especially when you need to evaluate multiple tools and user experiences in one place. Review collected by and hosted on G2.com.

What do you dislike about GoodData?

The workflows can feel quite rigid, and navigating between different panels is sometimes a bit complicated. Every so often, the platform will be working fine and then suddenly crash. Review collected by and hosted on G2.com.

CS
System Developer
Mid-Market (51-1000 emp.)
"Intuitive, Flexible Platform with Detailed, Accurate Data Analysis"
What do you like best about GoodData?

Its interface is highly intuitive and easy to use, offering an extremely flexible architecture. Providing users with comprehensive information, the platform delivers highly detailed and accurate data analysis. The software is a beneficial tool for most businesses. Review collected by and hosted on G2.com.

What do you dislike about GoodData?

The customization options are limited, and it also lacks advanced features. This could be improved by offering more ways to customize the experience. The graphics components also need work, since they don’t provide enough flexibility for calculations. Review collected by and hosted on G2.com.

RK
Data Analyst
Mid-Market (51-1000 emp.)
"Seamless Data Integration and Dynamic Dashboards"
What do you like best about GoodData?

I appreciate how seamlessly it integrates with our existing databases, allowing us to combine data from various systems. The platform provides a wide range of chart types and makes it possible to build dynamic dashboards. I also value the ease with which I can manage queries on my own, as this streamlines and accelerates the process of creating highly detailed charts. Review collected by and hosted on G2.com.

What do you dislike about GoodData?

We've had issues with access permissions, the tool requires frequent updates. The documentation is outdated, and sometimes my saved files weren't displayed correctly. Review collected by and hosted on G2.com.

JF
Senior Software Engineer
Mid-Market (51-1000 emp.)
"Extensive Data Access and Real-Time Customizable Dashboards"
What do you like best about GoodData?

I appreciate the extensive variety of data available and the powerful manipulation capabilities. We have access to a broad range of data sources, which makes it easy to create customizable dashboards. This has enabled us to visualize information in real time, and I am able to connect virtually any data source instantly. Review collected by and hosted on G2.com.

What do you dislike about GoodData?

I wish they would allow reference lines, sometimes the graphics can look a bit rough. I also wish they would add more features for advanced users, it was overwhelming to see all the possibilities. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

4 months

Return on Investment

16 months

Average Discount

11%

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