The level of detail that can be used to customize your own dashboards and reports. It provides you with very powerful tools, that with a minimum amount of learning time, will allow you to produce the custom reporting from Zendesk you desire. Review collected by and hosted on G2.com.

We are on the Standard Zendesk, and you can Only set the data to Synch once every 24hours with the Zendesk Cloud. If you are on the Enterprise edition of Zendesk, you can schedule Hourly data synchronization. The help section for Zendesk was very helpful in providing detailed steps and examples for using Goodata with Zendesk. Review collected by and hosted on G2.com.