![Casalegno J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Casalegno J.") CJ Casalegno J. Responsable de publication Research Small-Business (50 or fewer emp.) 7/30/2026 "Improvement of User Experience, Excellent Quality of Service" 4.5/5 What do you like best about GoodBarber? I really appreciate that the GoodBarber team keeps up with technological advancements and constantly updates itself. For example, the integration of AI into the application is a development that I was able to offer among the first in my sector. This really serves our clients, especially those who are design thinking consultants needing to prepare workshops effectively. Additionally, the quality of service is excellent. With features like access to training modules, self-assessment quizzes, and webinars, GoodBarber significantly enhances the user experience and fosters a better connection with our clients. Finally, I appreciate the quick responses I receive when I encounter difficulties, probably thanks to my previous satisfactory experience with WMaker. Review collected by and hosted on G2.com. What do you dislike about GoodBarber? Sometimes, it is difficult to fully benefit from GoodBarber because communication is only done via an asynchronous chat. A synchronous chat would save time. Learning the technology takes a bit of time, especially for someone who is not a technician, and a synchronous chat could speed up this process without too many issues. Review collected by and hosted on G2.com. What problems is GoodBarber solving and how is that benefiting you? GoodBarber allows staying in tune with clients who use their mobile devices and facilitates their training wherever and whenever they want. The training modules, self-assessment quizzes, and webinars enhance the user experience and bring us closer to our clients. There are very many features offered, which means we always find a solution. Review collected by and hosted on G2.com. Show More Response from Jerome Granados of GoodBarber [Editedit](https://www.g2.com/survey_responses/goodbarber-review-13186774/official_response/edit) Thank you, and coming from someone who was with us back in the WMaker days, that means something. Your point about asynchronous chat is well made, and the distinction you draw matters. A considered written answer is the right format when the question is complex. It costs you an afternoon when the question is small and you are blocked on it while learning. That second case is the one we have just worked on. An assistant is now live in the help center of your back office. It answers instantly, and it draws its answers from our documentation rather than improvising them, so what it tells you can be relied on. It is not a human on a live chat, but for the moments you describe, being stuck on something small, it removes the wait entirely. The harder questions still go to the team, and there your point stands. I'm passing it on. Glad the training modules and webinars are pulling their weight, and glad the AI work let you get there first in your sector. That is exactly what we hoped people would do with it. Jérôme Validated ReviewerIncentivizedSource: Seller inviteAI Translated See what 38 reviewers think of GoodBarber 4.0 out of 5 · Verified reviews from real users [ Read all reviews ](https://www.g2.com/products/goodbarber/reviews)