Recommendations to others considering Gloo CRM Inc.:
Make sure you're clear on the features and benefits you want. Gloo CRM is very good at taking your vision and figuring out how to actualize it. Review collected by and hosted on G2.com.
What problems is Gloo CRM Inc. solving and how is that benefiting you?
Our company Aqua Blue Water & Filtration sells water coolers and delivers Waters to residents in and around Metro Vancouver. Before Gloo CRM customized Zoho for us, our administrative staff had to manually sort through endless emails to determine who ordered what and when. Meanwhile, Aqua Blue delivery drivers struggled their way manually through their day with no guide other than paper and their own phone’s GPS to guide them on their route.
Gloo worked closely with us to understand and document every step of our delivery process. They then customized different Zoho apps and integrated a delivery app to automate much of our process. We expect their solution to reduce order confirmation time by 30 to 40%. Enabling our delivery software to “talk to” Zoho CRM will be invaluable in not just keeping us organized before and during the deliveries but will also provide a history of orders and deliveries upon which we can run analytics and make better business decisions going forward. Review collected by and hosted on G2.com.
