G2

Verified User in Telecommunications

Enterprise (> 1000 emp.)

10/30/2026

"Proactive Service Assurance, and a Solid Overall Experience"

4/5

What do you like best about Globalgig?

Proactive service assurance and a strong level of personal care from the dedicated POC supporting my organisation. Review collected by and hosted on G2.com.

What do you dislike about Globalgig?

There is a lack of minimum bandwidth SLA commitments in the MSA. The service handover also needs improvement. It is not yet possible to manage the entire service workflow via a unified portal solution yet. Review collected by and hosted on G2.com.

Recommendations to others considering Globalgig:

Keep streamlining the quoting Review collected by and hosted on G2.com.

What problems is Globalgig solving and how is that benefiting you?

Globalgig is providing a competitive FWA solution for my organisation, and our customer base is benefiting from it in situations where establishing reliable backup solutions is a key requirement. Their performance stands out through excellent, proactive service assurance, as well as the overall progress they have made in digital maturity for day-to-day interactions via their portal solutions. Review collected by and hosted on G2.com.