GitBook Reviews & Product Details

I could upload a website completely free. Setting up and editing the website is extremely easy and intuitive, and best of all, I received very fast and helpful response by the team.

Natasza was so eager to help. She's the best! Review collected by and hosted on G2.com.

Its a little bit unclear and messy right now when it comes to their plans. It seems like you have to ask for permission for the community plan, which is simply what Gitbooks would claim is for free anyways. I'm not sure why they need you to make a formal request for something like this, but the team answered me really fast and approved my application to the community plan so it wasn't really a big problem. Review collected by and hosted on G2.com.

GitBook is incredibly user-friendly and intuitive, making it easy to organize, structure, and share content with both internal teams and external stakeholders. The clean interface, collaborative features, and seamless publishing process allow us to maintain professional documentation without needing advanced technical knowledge. It’s also very flexible and scales well as our projects grow. Review collected by and hosted on G2.com.

There’s not much to dislike, but maybe more advanced formatting options would make it even better. Review collected by and hosted on G2.com.

we love how clean and organized GitBook feels. It helps us create and manage our SOPs, client processes, and team guides all in one place. The interface is simple, the editing experience is smooth, and it’s super easy to collaborate across our team — even non-technical members can use it without confusion. It really cuts down on time wasted searching for scattered docs. Review collected by and hosted on G2.com.

There is no issue, i am using since 1 year Review collected by and hosted on G2.com.

It is like an onion of awesome feature, i can get going with the really easy to use editor, but also can deep dive into the nuanced permission management / merge rules. There has been nothing i want to do that i couldn't handle ! Review collected by and hosted on G2.com.

No, I can't really think of anything, it's great. Review collected by and hosted on G2.com.

I enjoy the built-in page organization structure and the rich searching features that highlight specific pages and headers where search terms appear. My teams frequently need to reference our SOPs to accurately complete our work, so it is very helpful to be able to rely on more consistent searchability compared to disorganized storage in Google Docs. Additionally, the customer service and support has been quick, responsive, and helpful. Review collected by and hosted on G2.com.

For teams that primarily or exclusively use the web editor as opposed to local repositories synced with GitHub, I would like more documentation and features for creating a backup of my documentation that's cleaner than downloading all of the docs as PDFs. Review collected by and hosted on G2.com.

The intuitive interface, accessibility, ease of use, versioning, rich content formats Review collected by and hosted on G2.com.

It would be great if we could select "Apply header to all pages" so that we have one common banner in all pages especially when we need to update it. Review collected by and hosted on G2.com.

Very easy to use and focuses on creating documentation. Easy for users to review the documentation. It also syncs with a number of different services. Review collected by and hosted on G2.com.

For me, GitBook works very well. I think the organization -> docs structure is a bit odd, but it isn't a big deal. Review collected by and hosted on G2.com.

Ease of use, ease of implementation. I use it every day as a teacher and share labs with my students through GitBook, and they love it much more than receiving lab tutorials as Word documents. Review collected by and hosted on G2.com.

I think that when you set up your organization, the wizard should show you the kind of default URL it will generate, so you can get an idea of how your subdomain will look. Review collected by and hosted on G2.com.

Very modern and beautiful UI, highly competitive features and technology, and very generous free tier. Review collected by and hosted on G2.com.

Would be my first choice however it's not open source and I am very cautious of potential lock-in whether it was intentional by the vendor or not as dependence on a technolgoy that isn't open source may cause issues in the future Review collected by and hosted on G2.com.

GitBook is an excellent tool for creating open and easy-to-read documentation for open source software or programs. I am truly impressed by how simple it is to set up, manage, and customize your own wiki with it. Review collected by and hosted on G2.com.

There isn't much to criticize, although the pricing could be an issue. If you don't have an OSS, the costs are quite high. Review collected by and hosted on G2.com.