G2

Mohan C.

Chief Marketing and AI Officer (CMAIO)

Small-Business (50 or fewer emp.)

10/1/2026

"Excellent platform for building a structured, AI-ready public knowledge centre"

4.5/5

What do you like best about GitBook?

We use GitBook for The Holistic Care to build and maintain our public Knowledge & Resource Centre.

What I appreciate most is the combination of a clean documentation experience with Git-based content management. We have been able to create a large structured knowledge base covering mindfulness, children and schools, research, courses, wellbeing practices, FAQs, safety guidance and developer resources, while keeping the content connected to GitHub through Git Sync.

GitBook also works very well for the direction in which documentation is evolving. Search, machine-readable content, Markdown access and MCP-related capabilities make it useful not only for human readers but also for AI assistants and other knowledge-retrieval systems.

The custom-domain and branding capabilities have also allowed us to make the Knowledge Centre feel like a genuine part of The Holistic Care ecosystem rather than a separate documentation site Review collected by and hosted on G2.com.

What do you dislike about GitBook?

Some of the more advanced capabilities are tied to higher plans, so it is important to understand the plan structure before designing a complex multi-space architecture.

For a small org, this can require some planning around which features are essential and which are optional.

That said, the core product is strong, and GitBook's Community Plan support is particularly valuable for mission-driven organisations like ours. Review collected by and hosted on G2.com.

What problems is GitBook solving and how is that benefiting you?

Before GitBook, much of our knowledge existed across long-form website articles, courses, research material, whitepapers and individual resources.

GitBook allows us to create a separate structured knowledge layer where information can be presented as concise definitions, FAQs, comparisons, guides and implementation resources.

This helps us:

- organise a growing body of knowledge

- create clearer internal linking between related topics

- make information easier to search

- provide more structured information for AI and answer engines

- maintain content through GitHub

- separate long-form website content from concise reference documentation

- create clearer developer documentation for our Open Mindfulness API and MCP initiative

For us, GitBook has become much more than a documentation tool. It is an important part of our public knowledge infrastructure. Review collected by and hosted on G2.com.