CL Christa Lynn L. Mid-Market (51-1000 emp.) 8/24/2020 More Options - "Get Connected/Galaxy Digital" 5/5 What do you like best about Get Connected by Galaxy Digital? The staff and support at Galaxy digital are incredible. They are kind, understanding and responsive. The platform has a vast amount of tools that allow you to target the platform to your needs. Without the intentionally built direction of the onboarding team building your platform could be overwhelming and leave you lost in a sea of options. I felt incredibly supported through my launch process and in the weeks since the rollout by my organization I've heard many comments on the professionalism of the volunteer program and higher engagement by volunteers who sign up. We are still in the process of a learning curve with our volunteers but I expect to year-end data to support growth in both engagement and retention. Review collected by and hosted on G2.com. What do you dislike about Get Connected by Galaxy Digital? The app interface is great for recording hours but lacks any other distinct user functionality. The platform has a great user mobile interface with app-like functionality but can only be utilized by creating a phone shortcut. This is a hard thing to explain to some volunteers. I understand limited mobile back end support for the site manager perspective but wish the platform m was more accessible to volunteers on the go. App integration including push notifications that take you directly to the opportunity/need sign up would be incredible. Review collected by and hosted on G2.com. Recommendations to others considering Get Connected by Galaxy Digital: Take a look at other organizations' implementation of the site so you have ideas going in. Take notes of what is confusing as you and be prepared with questions during your calls. Have coworkers make accounts and play before you go live publicly. Know what big picture items you NEED going in and have a list of wants. Pretty much everything I want is in the platform but I had to be creative on how to use the available tools to meet those hopes. Be ready to talk volunteers through the shift after the switch and you'll get more buy-in from them. If you have the bandwidth really understand the platform's ins and outs before asking others to live on the backend with you. Review collected by and hosted on G2.com. What problems is Get Connected by Galaxy Digital solving and how is that benefiting you? Lack of previous volunteer record keeping. Volunteer opportunities being housed in various spaces and lost as staff in the volunteer coordinator role have changed over the years. The desire to track volunteer engagement, retention, growth and offer appreciation to committed volunteers. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller See what 159 reviewers think of Get Connected by Galaxy Digital 4.4 out of 5 ยท Verified reviews from real users [ Read all reviews ](https://www.g2.com/products/get-connected-by-galaxy-digital/reviews)