SJ Silke J. Small-Business (50 or fewer emp.) 8/24/2020 More Options - "Volunteer Management System Review" 4.5/5 What do you like best about Get Connected by Galaxy Digital? Customized reports, fast and friendly customer service, Today's Shifts Overview, personalized messaging whenever a need gets canceled or updated or added, adding new needs is easy, easy access to service hours overview and data sheet for each volunteer Review collected by and hosted on G2.com. What do you dislike about Get Connected by Galaxy Digital? 1) It would be very helpful to edit the number of slots of a service opportunity without having to delete the day/date/slot. Because whenever we have to edit the amount of slots (frequently due to COVID-19), our volunteers get a message that they were unregistered from their need instead of just sending an update. It causes a lot of confusion and requires a lot of communication on our part. 2) We would like to be able to send group messages from Portal to all registered text messages. As far as we know, it is only possible to send individual messages. We would need to create several different groups. Another solution is to send messages to everyone who has signed up "responded" to a certain need and date. 3) As soon as users/volunteers pay their dues via Portal, the qualification bar should switch to "qualified" automatically instead of us having to do it manually. 4) We would like to send messages from Portal without having to validate them again. 5) Volunteers have to click a lot of times to respond to a need and "submit" it afterwards. In the mobile version, the "submit" button is placed on the bottom of the page and it happened a lot of times, that our teen volunteers did oversee it and ended up not submitting their response. 6) We want to be able to add an individualized amount of hours for certain needs and for certain agencies. For example, to develop our program, teens work outside of the need's specific date and session and we grant them the hours afterwards. 7) Our teens would like to upload their hours from other volunteer opportunities to Galaxy Digital to use this Portal as their main volunteer base. 8) Would it be possible to choose the option of exporting data for reports immediately as excel worksheets instead of CVS data? Review collected by and hosted on G2.com. Recommendations to others considering Get Connected by Galaxy Digital: Galaxy Digital holds many options for all kinds of businesses looking to manage large numbers of volunteers. It allows us to combine many needs for several agencies and partners in one platform, to upload important documents, personalize the volunteer's profiles and most importantly to track the service hours individually as well as for our whole organization. Review collected by and hosted on G2.com. What problems is Get Connected by Galaxy Digital solving and how is that benefiting you? managing up to 300 volunteers, tracking data, communicating different needs and partnerships, uploading files to Portal accounts, Review collected by and hosted on G2.com. Show More Response from Ali Pettigrew of Get Connected by Galaxy... [Editedit](https://www.g2.com/survey_responses/get-connected-by-galaxy-digital-review-4355248/official_response/edit) Hi Silke! Thanks so much for all your kind words. I think I have some good news for you! We have put out a few updates that will remedy some of the things you've highlighted. 1. The software now has the ability to bulk edit shifts and change capacity easily! 2. It is possible to send text messages to multiple people using the user filter. 3. This one is currently not possible, since the system is not built for membership payments at this time. 4. This sounds like it may be a bug. We'll want to investigate that! 5. I'll make sure to pass this feedback along to the UX team. 6. The software has some flexibility for volunteer hours. Volunteers can add hours even if a need or agency is not on your site. 7. While our platform doesn't integrate with other volunteer management systems, volunteers can add those hours to their profile. 8. This is not something we are able to change at this time. I will have someone from our Customer Experience team reach out to you today with more details about the things I've outlined above that are possible. Can't wait to connect with you about the new improvements and how we can continue to meet even more of your needs! Warmly, Ali Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller See what 159 reviewers think of Get Connected by Galaxy Digital 8.8 out of 5 ยท Verified reviews from real users [ Read all reviews ](https://www.g2.com/products/get-connected-by-galaxy-digital/reviews)