
PG
Parth G.
Lead I Cloud engineer
Enterprise (> 1000 emp.)
"Active Directory"
What do you like best about Genesys Cloud CX?
Single window to administer and manage the users and groups across the organization. It helps us to set the policies that control access for the users. IT also helps to manage the system within the organization. Review collected by and hosted on G2.com.
What do you dislike about Genesys Cloud CX?
I did not find any such thing in AD yet that is not helpful. However, it is only supported with Windows. For using it with Linux we need to use LDAP. If it can be managed with AD, would have been great. Review collected by and hosted on G2.com.
