Lalit S.
LS
Small-Business (50 or fewer emp.)
"Easy to Customize and Time-Saving, but Needs Better Context Retention"
4.5/5
What do you like best about Gem?

I like how easily I can customize Gem for specific tasks and create specialized AI assistants for recruitment interviews, career guidance, and content creation. It saves me time, makes repetitive work easier, and helps me keep instructions consistent without explaining my requirements every time. I find it especially useful that I can upload reference documents to get more relevant answers, organize complex tasks into simple steps, and experiment with different ideas. I also find Gem useful alongside Google Drive, Docs, and Sheets for managing reference documents, organizing information, and tracking recruitment data. The initial setup felt relatively easy and straightforward, and creating and customizing a Gem didn’t require much technical knowledge. Review collected by and hosted on G2.com.

What do you dislike about Gem?

I’d like Gem to remember context and follow detailed instructions more consistently. Sometimes its responses can be generic, and I need multiple follow-up prompts to get the result I want. I’d also like better accuracy, more control over customization, smoother integration with other tools, and improvements to reference document handling and task execution. I’d like Gem to learn from my feedback, remember my work preferences, and give more personalized, complete results with fewer follow-up prompts. Review collected by and hosted on G2.com.

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4.7 out of 5 · Verified reviews from real users

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