![Verified User in Human Resources](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Human Resources")
UH

Verified User in Human Resources

Mid-Market (51-1000 emp.)

12/9/2025

"Effortless Campaign Management with Outstanding Support"

4.5/5

What do you like best about Gaia?

Access to a wide range of social channels through a relatively seamless process makes it so easy to run campaigns. The team are very helpful in both campaign proposals and setup, meaning that we can on board new clients pretty quickly. Access to the dashboard allows us to get real time insights into campaigns rather than having to request data from Review collected by and hosted on G2.com.

What do you dislike about Gaia?

There were some teething issues with the self-service system rolled out, but they seem to have been addressed now. Also, we're not always able to setup tracking properly with clients which impacts on the performance and optimisation of campaigns, but this is more of client issue than Gaia - it just has an impact on the performance! Review collected by and hosted on G2.com.

What problems is Gaia solving and how is that benefiting you?

The ability to have presence across a wide range of social channels with ease means we don't have to go through the process of setting up and running each channel separately with separate budgets for each. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

See what 47 reviewers think of Gaia

4.6 out of 5 · Verified reviews from real users

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