Greg P.
GP
Small-Business (50 or fewer emp.)
"Consistent Expertise with Proactive HR Support"
4.5/5
What do you like best about G&A Partners Services?

I really like that G&A Partners Services is very easy to work with, making the tedious process of comparing providers quite simple. The sales process and service delivery have been satisfying. They also provide quick and real-time support, which makes it easy for me and our team to connect with experts on human resources services. Their support has helped us improve processes, build out HR policies, and expand our employee handbook. G&A Partners Services is consistent with the experts on their team, offering great support with routine communications and check-ins. They stay ahead of problems, proactively scheduling meetings to collect feedback, and are thorough in their follow-ups. They've proven to make our lives easier and facilitate connections with knowledgeable generalists and specialized professionals. I really appreciate their openness to interpersonal conversations and their excellent follow-through in solving problems. They always ensure our team members get the best HR services and 401k retirement benefit plans. Review collected by and hosted on G2.com.

What do you dislike about G&A Partners Services?

I had some challenges with the change management piece from our previous PEO provider. Our employees were not used to a different interface for accomplishing the same tasks. Time off requests, benefits, paychecks were all still there and available but they weren't exactly where they had been with our previous PEO provider. If there is one area that G&A Partners might be able to improve, it would be providing greater assistance at the beginning of the transition project. To ensure that all team members really have a great understanding of how to get the information they need properly, without the pain of escalating through sometimes the wrong people, and trying to get the information that they were looking for. It took several months for our team to fully acclimate and be comfortable with the new system. Review collected by and hosted on G2.com.

Response from Anthony Grijalva, Jr. of G&A Partners Services

Thank you for your detailed and thoughtful review! We’re delighted to hear that our team’s expertise, proactive approach, and consistent support have made a positive impact on your organization. It’s great to know that our partnership has helped improve your HR processes, strengthen your policies, and enhance your overall employee experience.

We also appreciate your candid feedback on the transition experience. Change management is an important part of any implementation, and your insights are valuable as we continue to refine how we support teams during onboarding to ensure a smoother, more intuitive transition for all employees.

It’s especially rewarding to hear that our proactive communication, follow-through, and access to specialized expertise have made your day-to-day operations easier. We’re proud to support your team and look forward to continuing our partnership!

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4.7 out of 5 · Verified reviews from real users

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