My SaasGenie developer, is very knowledgeable and supportive. She was able to create some unique workflows to help us develop our own custom onboarding process as opposed to the out of box experience. She also was incredibly responsible in meeting deadlines and owning the process we laid out. This included working with FreshService to resolve a backend, not development issue. Review collected by and hosted on G2.com.

No real issues, at most different time zones. We were still able to connect, and when necessary use alternate means of communication for off hour communications. Review collected by and hosted on G2.com.