G2

PT

Verified User in Telecommunications

Small-Business (50 or fewer emp.)

2/6/2026

"BEST ON CALL CONCIERGE SUPPORT TEAM"

5/5

What do you like best about fwdDeploy?

KNOWLEDGEABLE AND VERY AVAILABLE HELP ON SHORT NOTICE TO ADDRESS ONBOARDING ISSUES Review collected by and hosted on G2.com.

What do you dislike about fwdDeploy?

MORE PREBUILT EXAMPLES AND A TEST PLATFORM WOULD HAVE BEEN HELPFUL TO EASE IN DEMONSTRATIONS... RATHER THAN HAVING TO BUILD AS WE WENT ALONG. REALIZE OUR PROCESS WAS SOMEWHAT UNIQUE AS WELL. Review collected by and hosted on G2.com.

Recommendations to others considering fwdDeploy:

ON CALL CONCIERGE HELP TO FACILITATE THE BEST ONBOARDING EXPERIENCE. SOMEONE WITH THE TIME TO LISTEN TO YOUR NEEDS AND ADVISE ON BEST PRACTICES. ADDED TEAM MEMBER TO WORK THROUGH CHALLENGES AND FIND A SOLUTION THAT WORKS FOR THE COMPANY OBJECTIVES FOR THE PRODUCT. Review collected by and hosted on G2.com.

What problems is fwdDeploy solving and how is that benefiting you?

HELPED TO FIND BEST PRACTICES AS THEY RELATE TO OUR PROJECT. WALKED THROUGH EXAMPLES AND TO SHOW POSSIBLE SOLUTIONS WHICH MIGHT BE A GOOD FIT. Review collected by and hosted on G2.com.