G2

Melissa U.

Operations Manager

Small-Business (50 or fewer emp.)

11/30/2021

"Arizona Flexible Packaging Review"

5/5

What do you like best about Fusion Operations?

The customer service is fantastic. The team is knowledgeable, quick to respond and looks first to improve our existing processes before resorting to alternative solutions. Additionally, the development process is organized, smooth and the team is always available for support and guidance, especially when reconfiguring a process for accuracy and efficiency. A couple of our processes were improved with the implementation of the software. Review collected by and hosted on G2.com.

What do you dislike about Fusion Operations?

No complaints. Every now and then there would be glitches on the tablet during the development process, but the Prodsmart team was quick to resolve the issue. Review collected by and hosted on G2.com.

What problems is Fusion Operations solving and how is that benefiting you?

We wanted a user friendly platform to enhance communication between administration and the production floor. We sought real-time visibility of production runs, process quality and efficiency, real-time inventory, reduction of risk for error in the traceability process, and tracking of KPIs. Prodsmart delivered in each of these areas. Review collected by and hosted on G2.com.