Really good support—nice people who provide solid help in a short time.

The UI mostly works great, but it can be a bit slow sometimes. Overall, it’s intuitive to use. They’re still changing and updating a lot, so every now and then you have to relearn a few things, but the new stuff is easier to use, so it’s fine.

Onboarding was great, and they still help me with every “stupid” question I have. The new support AI also gives helpful answers. Review collected by and hosted on G2.com.

Sometimes the platform can be a bit slow, or changes get rolled out that end up breaking things. That said, when I contact support about those changes, they respond really quickly and get it fixed as fast as possible.

What can be frustrating, though, is having to relearn how things work after an update, or not knowing ahead of time how much an update will affect us. There was one feature change in particular where I really would have appreciated being informed directly about it, instead of only finding out later when something didn’t work. Review collected by and hosted on G2.com.