Fulcrum makes the workplace easier to keep up with inventory, especially if you have multiple customers like me to keep up with. If we run into issues and need to look back and investigate what happens with the product, it shows every little detail of where the inventory goes by dates or when it's been shipped and how much. How much is left in locations (could be multiple locations)? Knows when items were received and how much was received. Shows inventory years past. Also, "Batch shipping" in Fulcrum is another big plus and one of my favorite things. When working in a warehouse and you need to get multiple orders out quickly, this is a faster way for orders to print all at once with labels knowing how it needs to be shipped by the carrier, and that way; you can spend more time focusing on pulling orders and making sure the items are correct instead of spending more time trying to ship these items and concentrate on weights and dimensions and trying to type everything in the system and then trying to send it to figure out the carriers. Review collected by and hosted on G2.com.

The least helpful thing is probably contacts. I say that because most of the time, at least on my end, I can't communicate with the customers through Fulcrum. Customers can look at product inventory, orders, purchase orders, kit orders, etc., but you can't send a message to the customer through Fulcrum; you have to use another way like calling, texting or emailing, or chat. Review collected by and hosted on G2.com.