![Chetan P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chetan P.")
CP

Chetan P.

Analyst

Mid-Market (51-1000 emp.)

5/22/2022

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"Perfect solution to successfully run and manage a business"

5/5

What do you like best about Freshdesk?

The UI is really great with all the tools exactly at the right places.

Customer support even for small businesses is really good, they usually solve tickets quickly. Review collected by and hosted on G2.com.

What do you dislike about Freshdesk?

Not every type of API is available here and they simply deny making one if we want them. Review collected by and hosted on G2.com.

What problems is Freshdesk solving and how is that benefiting you?

Managing bookings using ticket management system.

Maintaining transparency with employees about their work. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

See what 3676 reviewers think of Freshdesk

8.8 out of 5 · Verified reviews from real users

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