SP
Sarah P.
Managing Director
Small-Business (50 or fewer emp.)
"The worst of the worst - do not go with Freshdesk omni they are incompetent and dont care!"
What do you like best about Freshdesk?
There is nothing to like with Freshdesk. They are not competent and do not provide any customer service. Dangerously over sold and unable to deliver. Review collected by and hosted on G2.com.
What do you dislike about Freshdesk?
Freshdesk is the worst of the worst, they dont back up your data, have no contingency plan for data centre failure and then leave us hanging for 4+ days without any communications for our business. The level of incompetency is unreal. The worst support, zero accountability and not to be trusted. DO NOT GO WITH THIS COMPANY. Review collected by and hosted on G2.com.