VG
Vishnu G.
Cyber Security Associate
Mid-Market (51-1000 emp.)
"Freshdesk is really easy to use and very user friendly."
What do you like best about Freshdesk?
It’s easy to track inventory, and we were also able to keep track of the tickets without any hassle. Review collected by and hosted on G2.com.
What do you dislike about Freshdesk?
The only thing I felt was not great is how child tickets are handled. Whenever a child ticket is created, it shows up as a separate ticket. If the child ticket could appear under the parent ticket instead, it would be much easier to manage and follow. Review collected by and hosted on G2.com.