I've been using Freshdesk for G Suite for the past two years, and I find it really smooth and easy to access. It helps me store all customer details in one place, which is particularly helpful in my work in the life insurance sector. I love that it automatically converts customer emails into Freshdesk tickets, reducing my manual workload and ensuring no emails are missed. The initial setup was really easy too, which was a relief. Review collected by and hosted on G2.com.

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