G2

义

义超 .

VP of Operation

Small-Business (50 or fewer emp.)

8/3/2026

"A Trustworthy Platform Backed by Real Identity Verification"

4.5/5

What do you like best about Freelancer.com?

What I like best about Freelancer.com is the sheer volume and variety of projects available. As a freelancer looking to take on tasks, I consistently find plenty of opportunities that match my skill set, and the bidding and award process is transparent and fair — I always understand where I stand and what the next step is.

Another standout is the platform's commitment to verifying real users. Anaiah from the Freelancer team conducted a video interview to verify my identity and skills, and she was friendly, patient, and genuinely professional throughout. That level of human verification gives me confidence that I'm competing in a trustworthy community of vetted freelancers rather than anonymous accounts, which makes the whole experience feel more legitimate and secure. Review collected by and hosted on G2.com.

What do you dislike about Freelancer.com?

The main downside I've experienced is how competitive the platform is. Because Freelancer.com has such a large global pool of freelancers and agencies, popular or high-quality projects often attract a huge number of bids within a short time. As an individual freelancer, it can be genuinely difficult to stand out and win those premium projects, especially when you're competing against established teams with extensive portfolios and aggressive pricing.

It's not uncommon to see a great project posting and, within hours, find that dozens of bids have already been submitted — many from agencies that can undercut on price or leverage a larger team. This makes the early stage of building your reputation on the platform feel somewhat uphill. That said, once you establish a solid track record and reviews, it does become more manageable, and the platform's verification process (like the video interview I had with Anaiah) helps genuine freelancers stand out over time. Review collected by and hosted on G2.com.

What problems is Freelancer.com solving and how is that benefiting you?

Before using Freelancer.com, I struggled to find a consistent stream of freelance work that matched my skills. I was relying on scattered job boards, personal networks, and word-of-mouth referrals, which made it hard to find quality projects and even harder to trust whether clients would follow through on payment. The process of sourcing, vetting, and negotiating each opportunity was time-consuming and unpredictable.

Freelancer.com solved this by giving me access to a centralized marketplace with a steady flow of projects across multiple categories. Now I can browse, filter, and bid on projects that genuinely fit my expertise, and the platform's milestone-based payment system and escrow protection give me confidence that I'll be paid for my work. The review and rating system also helps build trust on both sides — clients can see my verified profile and past feedback, and I can evaluate clients before committing.

The main benefits have been: a more predictable pipeline of work, less time spent on client acquisition, and greater peace of mind around payments. The verification process (including the video interview with Anaiah) has also helped me stand out as a trusted, vetted freelancer, which I believe has improved my win rate on competitive projects. Review collected by and hosted on G2.com.