CC
Verified User in Consulting
Small-Business (50 or fewer emp.)
"Chargeback Mitigation Services"
What do you like best about Fraud Insights for Merchants?
Ethoca alerts Merchants to sales that may become a chargeback and allows time for the Merchant to reach out to the customer in an attempt to resolve any of the consumer concerns or questions to help ensure the consumer is satisfied with their purchase. Review collected by and hosted on G2.com.
What do you dislike about Fraud Insights for Merchants?
Coverage is not all-inclusive, responses when a BIN should have conveage and an alert is not generating, understanding why that BIN did not receive an alert is difficult and time-consuming especially when Ethoca has to work with the BIN Sponsor Review collected by and hosted on G2.com.