# forms.app Reviews **Vendor:** forms.app **Category:** [Online Form Builder Software](https://www.g2.com/categories/online-form-builder) **Average Rating:** 4.5/5.0 **Total Reviews:** 494 ## About forms.app forms.app is an all-around online form builder that enables businesses to create online forms, surveys, and quizzes effortlessly. forms.app is an obvious choice for businesses of all sizes, from start-ups, small businesses, agencies, to government organizations and large enterprises who are looking for a reliable form building tool. ## forms.app Pros & Cons **What users like:** - Users appreciate the **ease of use** of forms.app, seamlessly managing multiple forms and submissions in one place. (2 reviews) - Users value the **excellent customer support** and find both the website and app easy to use. (1 reviews) - Users appreciate the **ease of creation** with forms.app, enabling seamless management of various forms and submissions. (1 reviews) - Users appreciate the **convenience of having all forms in one place** , making management and monitoring easy and efficient. (1 reviews) - Users value the **intuitive design** of forms.app, enabling effortless creation and management of various forms in one place. (1 reviews) - Users appreciate the **organization** of forms.app, enabling easy management of multiple forms and submissions in one place. (1 reviews) **What users dislike:** - Users find the **form complexity** to be a drawback, preferring simpler options in building forms. (1 reviews) ## forms.app Reviews ### 1. Great for professional-looking forms **Rating:** 5.0/5.0 stars **Reviewed by:** Jerry H. | Marketing Manager, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** March 26, 2026 **What do you like best about forms.app?** The forms look really good, and you can create them relatively quickly. It’s nice that there are many native integrations and a webhook option for custom workflows. We automatically transfer the data to our own systems but also look forms.app’s own reporting for form summaries. **What do you dislike about forms.app?** Not really a dislike, but it would be nice if we could get form result summaries as a report in scheduled emails. **What problems is forms.app solving and how is that benefiting you?** We use forms.app to create registration forms for our event and request forms for inquiries. We tried a couple of solutions, but most of them didn’t look as good as forms.app. Those that did, were way, way expensive. So, forms.app helped us create professional-looking forms and get the data into our systems automatically. ### 2. Exceptional Responsiveness, Easy Installation **Rating:** 5.0/5.0 stars **Reviewed by:** PIQUEMAL M. **Reviewed Date:** April 09, 2026 **What do you like best about forms.app?** I love the responsiveness of forms.app, it's really what I like the most. As soon as I have a question, I receive an answer almost within the hour, which is a great quality. In particular, Yulia always ensures follow-up, which allows me not to be stuck in my work. I also appreciate the simplicity and clarity of the presentation, which are simple, effective, and allow you to get to the point without visual overload. This adapts to any type of business, which is a big plus. **What do you dislike about forms.app?** At the moment, I don't really see what I could respond with, although of course, there are always small things that can be improved. But since I know that the code is adaptable, I just need to ask, I won't hesitate to do so in the future if needed. I can't give examples because none come to mind right now. **What problems is forms.app solving and how is that benefiting you?** forms.app solved a problem of displaying images of different formats for which a shaded background appeared, by providing me with a short CSS code, allowing me to get exactly what I wanted. **Official Response from forms.app OÜ:** > Hey Piquemal, Thank you for your kind words! We are committed to providing excellent customer service and are delighted to hear that you are satisfied with the responsiveness of our support team. We genuinely care about your questions and concerns. Thank you for choosing forms.app! 💜 ### 3. Ease and power in balance: fast, intuitive, and reliable forms **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) **Reviewed Date:** April 08, 2026 **What do you like best about forms.app?** What I like most about forms.app is the balance between ease of use and power. It allows you to create forms very quickly, with an intuitive interface, but without falling short when you need something more serious, like conditional logic, design customization, or automations. For a marketplace or team that needs to launch forms with agility, this adds a lot of value because it significantly reduces the time between the idea and execution. I would also highlight the overall user experience. The platform feels agile, clear, and accessible even for non-technical people. The process of creation, editing, and publishing is simple, and that helps a lot in environments where different teams need to collaborate without constantly relying on technical support. In terms of integrations, one of the strengths is that connecting forms.app with other tools in the stack is quite practical. The experience is usually smooth and allows the collected information not to remain isolated but to quickly enter broader workflows. This greatly improves operational efficiency and avoids repetitive manual tasks. In terms of performance, I like that it responds well at important moments: loading is fast, the experience for the end user is stable, and the collection of responses inspires confidence. This type of reliability is key when the form is part of a commercial, acquisition, or support process. Regarding price and ROI, I find it a solution with a good value-cost ratio. It offers functionalities that one would normally expect in more complex tools, but with a more user-friendly entry curve. From that perspective, I do feel that the value it delivers is aligned with what it costs. In onboarding and support, the platform is easy to adopt from the start. It doesn't require a steep learning curve, and that greatly accelerates the startup process. Moreover, the fact that it is so intuitive reduces the need for formal training. Finally, the intelligent and automation component also adds value. Anything that helps simplify form creation, speed up configurations, or make daily work more efficient is noticeable, especially when you manage many processes and need to scale without adding complexity. **What do you dislike about forms.app?** What I like least about forms.app is that, although it is very easy to use and quick to set up, in some more advanced scenarios it can feel somewhat limited compared to more robust platforms or those more oriented towards complex workflows. When you want a very fine level of customization, more sophisticated automations, or very specific configurations, sometimes it is noticeable that it is more designed for simplicity and speed than for extremely advanced cases. I would also say that some integrations and connection options, although useful, could be deeper or more flexible. For teams that work with multiple systems and need everything to be perfectly orchestrated, there may be times when an additional step or a complementary solution is needed to reach the ideal flow. In general performance, it works well, but in projects where operational demand is high, it is always appreciated to have more visibility, control, or advanced management capabilities. It is not so much a serious problem as an opportunity for improvement for users with more complex needs. Regarding price, the perception of value is positive, but it depends a lot on how you use it. For small teams or standard needs, it fits well; for those looking for very advanced functionalities, the comparison with other tools on the market may arise, and one might wonder if certain capabilities should be more developed within the same cost. Regarding onboarding and support, the learning curve is low, which is good, but precisely because of that, sometimes more advanced documentation, better examples of complex use cases, or more resources to make the most of less basic functions are missed. In summary, my main point of improvement would be this: forms.app stands out a lot for ease, speed, and accessibility, but it still has room to strengthen its more advanced layer in customization, integrations, and complex use scenarios. **What problems is forms.app solving and how is that benefiting you?** forms.app solves a very common problem quite well: the need to collect information quickly, orderly, and professionally without relying on custom developments. Instead of investing time in creating forms from scratch or using manual processes, it allows launching forms for lead capture, surveys, registrations, internal requests, customer feedback, or operational processes in a short time. The main benefit is speed. It helps move from a specific need to a published form in a very short time, which greatly accelerates the execution of campaigns, internal validations, or attention flows. This reduces friction for the team and avoids bottlenecks. It also solves the problem of data dispersion. By centralizing responses and facilitating their connection with other tools, the information becomes more useful and actionable. In practice, this helps reduce manual tasks, avoid transcription errors, and improve the tracking of each submission or request. Another important point is that it improves the experience for both the team and the end user. For those who create the forms, the process is simple and does not require a technical profile. For those who respond, the experience is usually clear and quick. This balance helps increase the completion rate and obtain better quality data. At the business level, the clearest benefit is operational efficiency. forms.app allows standardizing processes that could previously be done by email, spreadsheets, or scattered messages. This saves time, improves organization, and provides more visibility over the collected information. In summary, forms.app benefits mainly because it turns manual and slow processes into more agile, measurable, and easy-to-manage flows. This translates into time savings, better organization, and much faster execution in day-to-day operations. ### 4. Easy, Fast Way to Create Professional Forms **Rating:** 4.5/5.0 stars **Reviewed by:** Petros A. | Ecommerce Manager & Sales Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** April 15, 2026 **What do you like best about forms.app?** What I like best about forms.app is how easy and fast it is to create professional forms without needing any technical skills. It is user-friendly, flexible, and offers useful features that make the whole process simple and efficient. **What do you dislike about forms.app?** Some advanced features and higher response limits are only available on paid plans, which can feel restrictive for smaller users. It can also take a little time to explore all the customization options at first. **What problems is forms.app solving and how is that benefiting you?** forms.app solves the problem of creating forms quickly and easily without technical knowledge. It benefits me by saving time, simplifying data collection, and making it easier to manage responses in a professional way. **Official Response from forms.app OÜ:** > Hey Petros, Thank you for sharing your positive feedback about forms.app! We, especially our head of UX, are glad to hear that you find forms.app easy and fast to create professional forms. But as always; we make it easy, you make it amazing! We understand your concerns about advanced features and response limits on paid plans. We continuously strive to improve our offerings to provide the best value for all users. If you have any specific features in mind or need assistance with customization options, please reach out to our support team. We appreciate your input and are here to help improve your experience with forms.app. ### 5. Easy Setup That Streamlined Our Workflow and Web Forms **Rating:** 4.5/5.0 stars **Reviewed by:** Paul G. | Director of Young Learners, Small-Business (50 or fewer emp.) **Reviewed Date:** April 08, 2026 **What do you like best about forms.app?** Easy to use and set up, we have used this for multiple in house and customer focusing processes that have improved our workflow and efficiency. We have been able to implement forms within our website to make it easier to capture the information needed. **What do you dislike about forms.app?** I would like to see more HR friendly templates specifically for the UK, but it doesn't take long to make changes. **What problems is forms.app solving and how is that benefiting you?** Forms.app is able to collect information that would have taken numerous emails and phone calls in the past. We were stuck trying to figure out how to collect specific information and when we came across forms it really helped solve this problem. ### 6. Intuitive and Accessible for Global Surveys **Rating:** 4.5/5.0 stars **Reviewed by:** Carlos V. C. | Researcher, Mid-Market (51-1000 emp.) **Reviewed Date:** April 13, 2026 **What do you like best about forms.app?** I use forms.app to create questionnaires and share them with stakeholders in research projects. I find forms.app very intuitive and easy to use, which is great when working with stakeholders from various locations. I really like the accessibility it provides, allowing for efficient application of questionnaires. The different question possibilities, such as open-ended, ranking, and multiple choice, are extremely useful for me, especially when dealing with a large number of samples, as they help me obtain a more holistic view of the results. **What do you dislike about forms.app?** More space for responses in the free version. **What problems is forms.app solving and how is that benefiting you?** I use forms.app to create questionnaires for stakeholders from various countries, allowing for a holistic view and accessibility regardless of location. Its ease, accessibility, and different types of questions also help manage large samples. **Official Response from forms.app OÜ:** > Hey Carlos, Thank you so much for this wonderful review! 🙏 It's really great to hear that forms.app has a positive impact on your work. We genuinely care about making it easy, so this means a lot to us. We also understand the need for more space on the free plan, especially when working with large samples. That's why we keep our paid plans as affordable as possible, while offering up to 1 TB of storage and 100,000 responses per month. If you have any questions or need assistance, feel free to reach out to us through our contact form at https://forms.app/en/contact-us or via live support. We're always happy to help! Thanks again for choosing forms.app for your research. We hope to keep making it an even better tool for you. 💜 ### 7. Straightforward App That Does What It Does Well **Rating:** 4.0/5.0 stars **Reviewed by:** Jeremy C. | Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** April 07, 2026 **What do you like best about forms.app?** The app itself is quite straightforward, but what it does do, it does well **What do you dislike about forms.app?** Limitations around the free version strongly encourage subscriptions. Limited ability to embed, but you CAN pass hidden fields to the form, from whatever link you provide to go to the form. We use the form for CSAT, and passing variables works very well **What problems is forms.app solving and how is that benefiting you?** Helps us collect CSAT metrics, and since we don't have a high volume it works well for how we use it ### 8. User-Friendly and Efficient, But Some Glitches **Rating:** 4.0/5.0 stars **Reviewed by:** Monica R. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2026 **What do you like best about forms.app?** I like that forms.app makes the information I gather more organized and clean. I appreciate the simple, user-friendly layout, which allows clients to fill out information more quickly. The initial setup was very easy. **What do you dislike about forms.app?** I had problems in some of the response boxes, for example, the '0' were eliminated. There were some questions that I included in my form, that required a number to be written down. But if the number started with 0, it was automatically eliminated. **What problems is forms.app solving and how is that benefiting you?** I use forms.app to gather client information for tax preparation. It helps organize data cleanly and allows clients to fill out information quickly due to its simple, user-friendly layout. ### 9. Powerful Capabilities, Needs Improvement in Business Logic **Rating:** 4.5/5.0 stars **Reviewed by:** Franco V. | Product Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 15, 2026 **What do you like best about forms.app?** I like the simplicity of forms.app and at the same time how powerful its capabilities and functionalities are. I can practically do everything to create a form that is capable and very aligned with our aesthetic style and brand. The initial setup was easy, and in no time we had it up and running. **What do you dislike about forms.app?** The business rules or logic could be more. You should be able to make the IF THEN cases more complex to create more personalized "journeys" within the form. **What problems is forms.app solving and how is that benefiting you?** Use forms.app to systematize our evaluations, receive feedback, standardize processes, and create quiz-type missions, thus improving communication and customer service. ### 10. Great form design, organized and customized! **Rating:** 5.0/5.0 stars **Reviewed by:** Gabriella R. | Editorial Designer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2026 **What do you like best about forms.app?** The ease of creating a form and get the PDF of the answers, and the customization options to harmonize with my brand. **What do you dislike about forms.app?** The price is higher in my country in comparison to the competition. **What problems is forms.app solving and how is that benefiting you?** It's easy for me to send the form link to get quote and briefing forms from my clients, it's organized and I have everything in the same place. ## forms.app Discussions - [Will there be result analytics for form builders to enable users see the results of a survey in a visual stats format?](https://www.g2.com/discussions/will-there-be-result-analytics-for-form-builders-to-enable-users-see-the-results-of-a-survey-in-a-visual-stats-format) - 1 comment, 2 upvotes - [why did your dad leave u](https://www.g2.com/discussions/why-did-your-dad-leave-u) - 1 comment, 1 upvote - [How do I use forms.app](https://www.g2.com/discussions/how-do-i-use-forms-app) - 1 comment, 1 upvote - [Social media](https://www.g2.com/discussions/social-media-23b28c67-cb9d-4b9b-866d-97d9300af139) - 1 comment, 1 upvote - [Can you own a form app license for a lifetime](https://www.g2.com/discussions/can-you-own-a-form-app-license-for-a-lifetime) - 1 comment, 1 upvote - [View forms.app pricing details and edition comparison](https://www.g2.com/products/forms-app/reviews/forms-app-review-5370294?section=pricing&secure%5Bexpires_at%5D=2026-05-04+08%3A55%3A07+-0500&secure%5Bsession_id%5D=ff52a30e-aa77-4e0c-975e-b2f9e775cb6a&secure%5Btoken%5D=41f8947b3e412c1903497fcb432f5d734d740f3715af4dc4456a90ae7825982f&format=llm_user) ## forms.app Integrations - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - [Google Sheets for Confluence - Workspace Connector](https://www.g2.com/products/google-sheets-for-confluence-workspace-connector/reviews) - [WhatsApp Business Platform](https://www.g2.com/products/whatsapp-business-platform/reviews) ## forms.app Features **Survey Management** - Survey Builder - Question Types - Templates **Customization** - Custom Fields - Conditional Logic - Multi-page Forms - Design **Survey Customization** - Branching/Skip Logic - Branding - Multimedia Support - Multilingual Surveys **Additional Functionality** - Embedded Forms - Notifications - Payments - Mobile Forms **Survey Insights** - Reporting & Analytics - BI Tools Integration - Data Exporting - Permissions **Agentic AI - Survey** - Adaptive Learning - Proactive Assistance - Decision Making ## Top forms.app Alternatives - [Typeform](https://www.g2.com/products/typeform/reviews) - 4.5/5.0 (963 reviews) - [Jotform](https://www.g2.com/products/jotform/reviews) - 4.7/5.0 (4,804 reviews) - [Formstack Forms](https://www.g2.com/products/formstack-forms/reviews) - 4.3/5.0 (461 reviews)