# Forj Reviews **Vendor:** Forj **Category:** [Online Community Management Software](https://www.g2.com/categories/online-community-management) **Average Rating:** 4.6/5.0 **Total Reviews:** 81 ## About Forj Forj helps organizations grow their memberships and revenue by partnering to create a seamless community and learning experience. We provide a single solution for community and learning that is purpose-built to modernize the experience for associations and professional networks. We have over 300 clients today, and a million professionals using our solution to connect, learn and grow. Visit forj.ai to learn more. ## Forj Pros & Cons **What users like:** - Users find Forj to be **incredibly easy to use** , making it enjoyable for all members thanks to its features. (1 reviews) - Users love the **user-friendly interface and abundance of features** that enhance their experience with Forj. (1 reviews) **What users dislike:** - Users find **integration with Re: Members challenging** , which can hinder the overall user experience with Forj. (1 reviews) ## Forj Reviews ### 1. A great tool for connecting association members **Rating:** 5.0/5.0 stars **Reviewed by:** Anne L. | VP, Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** September 22, 2025 **What do you like best about Forj?** Forj is so easy to use! It has a lot of features that our members enjoy. **What do you dislike about Forj?** It was a little hard to integrate with Re: Members **What problems is Forj solving and how is that benefiting you?** We need to quickly share information with state members and have a way for them to share resources and ask questions ### 2. Powerful Tool for Managing Community Engagement **Rating:** 5.0/5.0 stars **Reviewed by:** Darla M. | President, Greater for Good, Mid-Market (51-1000 emp.) **Reviewed Date:** May 16, 2022 **What do you like best about Forj?** Mobilize has an intuitive, user-friendly interface with low- and no-cost options for organizations to create and manage an online community. It is feature-rich. It supports a list-serve, onboarding and management of membership rosters, includes mini-profiles for each member that are viewable by the community, document management, and is customizable. Our professional organization is a volunteer-run and has no budget. We do not have a website, so our members rely on Mobilize to be our online hub and sharing spot. We are so grateful to be able to use Mobilize to further the good we do. **What do you dislike about Forj?** While the Members feature offers great capabilities (mini-profiles, automated communications, forms), it does not allow filtering on membership date. Adding this feature would help us better recognize and onboard new members. Please add it! Mobilize doesn't really support collaboration in creating documents. If several of us need to work on a document, we use Google docs to leverage their editing and versioning features and then post the finished doc on Mobilize. It would be nice if Mobilize had that function, too. **What problems is Forj solving and how is that benefiting you?** Through Mobilize, our community shares professional opportunities and resources, collaborates, creates and promotes events, and improves our organization. Our members are not co-located. Mobilize has helped us grow and become better organized despite the challenges of the pandemic. We also use Mobilize as the repository of our foundational documents that describe who we are, how we function, and what we hope to achieve. We reference these documents frequently. As we share our knowledge with one another, we are better able to serve social sector organizations. ### 3. Best Customer Service on a Group Management App **Rating:** 4.5/5.0 stars **Reviewed by:** Emily E. | Marketing Coach, Small-Business (50 or fewer emp.) **Reviewed Date:** April 07, 2022 **What do you like best about Forj?** I love how customers can get daily digests sent directly to their email and leave a comment from their email, too! I also love how simple the layout is. And the ability to organize my document uploads into folders! Their customer service is also top-notch. They always get back to me within 24 hours and are very respectful and helpful. **What do you dislike about Forj?** Sharing videos is a little clunky and you can't go live directly from Mobilize, you have to use Youtube and patch through to Mobilize. I would love to be able to tag or group topics together. And also to offer courses. **What problems is Forj solving and how is that benefiting you?** The issue of bringing people from all corners of the internet into one central hub. Previously, I was on Facebook Groups and could only include members who were willing to have a Facebook account. With Mobilize, I am not promoting any other social media app. ### 4. Fast Response and Resolution **Rating:** 5.0/5.0 stars **Reviewed by:** Matt D. | Detective, Small-Business (50 or fewer emp.) **Reviewed Date:** March 14, 2022 **What do you like best about Forj?** I was unable to access my account and had it resolved within a day or two. Turns out it was my error, to begin with, but I was able to regain access, no problem. The staff was polite and helpful throughout the process. **What do you dislike about Forj?** There was not anything to dislike. The process was very easy. **What problems is Forj solving and how is that benefiting you?** My problem was that I was signing on with the wrong email address. My organization has three different emails that go to the same inbox. The benefit were the fast response and resolution times. ### 5. Mobilize Keeps People Connected & Truly Mobilized to Community Events! **Rating:** 5.0/5.0 stars **Reviewed by:** Chelsey C. | Exercise Physiologist, Mid-Market (51-1000 emp.) **Reviewed Date:** January 13, 2022 **What do you like best about Forj?** The easy interface to set up activities, discussions, and polls, along with the availability of a mobile app that beautifully displays the web content in an easy accessible way. **What do you dislike about Forj?** There's nothing to dislike about mobilize since its free to use and allows you to upgrade to some pretty awesome features that promote more community engagement and interaction between community members. **Recommendations to others considering Forj:** NA **What problems is Forj solving and how is that benefiting you?** I am solving the problem the pandemic created, which is making my community feel isolated and dependent on the weekly email communications we send along with social media to replace in-person connection. Mobilize feels more intimate, which is something I like. ### 6. Enjoying what Mobilize has to offer **Rating:** 4.0/5.0 stars **Reviewed by:** Sydney O. | Network Engagement Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 05, 2021 **What do you like best about Forj?** The easy to view metrics for posts, emails, resources, and more. **What do you dislike about Forj?** A couple of updates we requested/we're told were coming haven't happened yet. Need more notification options. **Recommendations to others considering Forj:** Think about what is most important for your work. We value metrics, and Mobilize provides a lot of easy to view metrics. We also needed a place to store a lot of resources, it Mobilize works great for that while still providing a sense of community. **What problems is Forj solving and how is that benefiting you?** Connecting our members! Creating a sense of community we didn't have before. Getting suggestions from members that we didn't have an easy platform for before. ### 7. Great replacement for traditional listserv **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** January 20, 2022 **What do you like best about Forj?** Mobilize provides a platform that can be used like a traditional listserv or a more dynamic forum. This was important for our community. **What do you dislike about Forj?** We've had trouble with formatting posts. They often appear oddly spaced in emails v. on the web browser. **Recommendations to others considering Forj:** Mobilize is a great platform for large groups. It has a lot options to make it fit your organizations needs. It's a great replacement for a traditional listserv. **What problems is Forj solving and how is that benefiting you?** This has allowed us to created subgroups so that the entire membership does not have to engage in a discussion that is only of interest to some members. ### 8. Cooperative role of mobilize customer service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** April 01, 2022 **What do you like best about Forj?** The response rate of the mobilize support team. They were cooperative and provided timely assistance. **What do you dislike about Forj?** I do not dislike anything in particular. **Recommendations to others considering Forj:** Mobilize is an easy-to-use platform. It has a built-in set up to manage networking among communities. The support team is cooperative as well. **What problems is Forj solving and how is that benefiting you?** We are using mobilize to facilitate our platform. ### 9. Use for a client distro **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** March 08, 2022 **What do you like best about Forj?** User interface is pleasant and easily navigational. **What do you dislike about Forj?** The login process was difficult one time. **What problems is Forj solving and how is that benefiting you?** Mobilize is used by our future client. It allows me to see information they provide industry and also to network. ### 10. An intuitive community platform that fosters high engagement **Rating:** 4.5/5.0 stars **Reviewed by:** Karen Z. | Senior Director of Platform, Mid-Market (51-1000 emp.) **Reviewed Date:** September 23, 2020 **What do you like best about Forj?** I love the ability for members to interact with the platform completely from their inbox so they don't have to check a separate platform if they don't want to. The ability to send SMS or email campaigns from Mobilize is incredibly helpful so I don't have to consistently cross-check distribution lists with other platforms. Similarly, being able to send event invites and manage RSVPs on the platform is helpful. The ease with which members can connect with each other (and filter the member database by job scopes, areas of expertise, or anything else that's public on members' profiles) is great. Our users were hesitant to transition to a new platform, but after some initial pushback, we haven't received any complaints about the platform's features or usability. **What do you dislike about Forj?** The resources feature (which is new so still under development), isn't very user-friendly. You can't house links within folders (they go in a separate section) and when searching for a resource, links aren't included in the results so you have to scroll through them (fine with there are 1-10 links; a pain when there are 50+). Resources/links aren't currently automatically alphabetized, so you have to drag things into the proper order (again, fine when you only have a few, but can become annoying with a large number). But, again, it's a new feature, and given how intuitive every other feature of the platform is I have no doubt the resources section will soon be the same. I don't love that I can't pull usage stats on my own. I know they're adding that feature. After several months of using the platform, another thing we're noticing is that users don't realize that the 1:1 messaging and other features on Mobilize can take the place of slack workspaces for networking and often ask us if we have both. I'm not sure what I'd recommend to remedy this (we've done walkthroughs, explanations of the platform, reminders, etc.) but something to note. **What problems is Forj solving and how is that benefiting you?** We needed a one-stop-shop for our community. We transitioned from Slack, where we saw a fair amount of engagement over the years, but nothing as robust as we were hoping. One of the great things about Mobilize is that the conversations are easy to search and return to. And it's really set up for deeper connections/conversations than the traditional messaging app. ## Forj Discussions - [How can I hide the support button which covers up the post reply on private comments?](https://www.g2.com/discussions/43451-how-can-i-hide-the-support-button-which-covers-up-the-post-reply-on-private-comments) - 1 comment, 1 upvote - [What is the best way to host a virtual conference in Mobilize? How best to organize upcoming events in a group?](https://www.g2.com/discussions/34108-what-is-the-best-way-to-host-a-virtual-conference-in-mobilize-how-best-to-organize-upcoming-events-in-a-group) - 1 comment, 1 upvote - [Why is it that when I use Mobilize, when I use it on my official site, it offers for free the option to email the entry to mobilze to every person on my address list, when I use it in my own private mobilize group, it writes it out in response to me paying for it?](https://www.g2.com/discussions/37007-why-is-it-that-when-i-use-mobilize-when-i-use-it-on-my-official-site-it-offers-for-free-the-option-to-email-the-entry-to-mobilze-to-every-person-on-my-address-list-when-i-use-it-in-my-own-private-mobilize-group-it-writes-it-out-in-response-to-me-pay) - 1 comment - [Is there any way that I can share any posts directly from Mobilize on my social media?](https://www.g2.com/discussions/27680-is-there-any-way-that-i-can-share-any-posts-directly-from-mobilize-on-my-social-media) - 1 comment - [View Forj pricing details and edition comparison](https://www.g2.com/products/forj/reviews/forj-review-4237290?section=pricing&secure%5Bexpires_at%5D=2026-05-30+22%3A58%3A00+-0500&secure%5Bsession_id%5D=10123115-1037-4c9a-b6c7-351992703b40&secure%5Btoken%5D=15949e72443836ab600f9750ac33b1e83a17c5d7bbab287415987df21e804333&format=llm_user) ## Forj Integrations - [Impexium](https://www.g2.com/products/impexium/reviews) ## Forj Features **Agentic AI - Professional Association Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance - Decision Making **Community Building** - Member Profiles - Email & Notifications - Member Discovery - Member Referrals - Community Spaces - Paid Memberships - Multimedia Sharing - Courses **Membership Management** - Member Self‑Service Portal - Member Database - Automated Dues & Renewals **Community Improvement** - Gamification - Polls & Questions - Automation Rules **Events & Committees** - Committee & Group Management - Event Management & Registration - Calendar & Scheduling Tools **Customer Analytics** - Community Insights - Community Engagement Analytics - Downloadable Reports - ROI Tracking **Financial & Operational Tools** - Integration With Accounting Tools - Email Marketing & Automated Communications - Online Payments & Invoicing - Reporting & Analytics **Community Management** - Community Feeds & Discussions - Live Streaming - Chat & Messaging - Events Management - Admin Roles & Permissions **Agentic AI - Online Community Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Forj Alternatives - [Mighty Networks](https://www.g2.com/products/mighty-networks/reviews) - 4.6/5.0 (673 reviews) - [Bettermode](https://www.g2.com/products/bettermode/reviews) - 4.6/5.0 (115 reviews) - [Higher Logic Thrive](https://www.g2.com/products/higher-logic-thrive/reviews) - 4.4/5.0 (427 reviews)