Danyil F.
DF
Finance Manager
Mid-Market (51-1000 emp.)
"Reliable Integration That Cut Order Processing from Days to Minutes"
5/5
What do you like best about ForceFolks?

I value ForceFolks’ expertise in solution architecture and MuleSoft, especially their hands-on experience connecting Salesforce Manufacturing Cloud with SAP. They carefully plan for data consistency, operational exceptions, failed transactions, and error handling—not just the happy path—which gives me confidence in the integration’s reliability. Their work automated our data flow, cutting order processing from about two days to 3–4 minutes and bringing order and inventory accuracy to 99.6%–99.8%. My teams no longer spend hours on manual data entry or synchronization issues, and exceptions are flagged quickly so they can be resolved without disrupting the broader workflow. Their structured discovery and process mapping also helped the implementation go more smoothly, and the results make them a strong long-term technical partner for us. Review collected by and hosted on G2.com.

What do you dislike about ForceFolks?

I wish ForceFolks had provided a clearer pre-project checklist to make discovery a bit more concise. Mapping processes and dependencies required significant involvement from several of our teams. A detailed list of the SAP endpoints, data dictionaries, and system dependencies to document, along with a matrix of which internal stakeholders were needed for each process-mapping session, would have helped us schedule our teams more efficiently. The extra analysis did help us avoid issues later and made implementation go more smoothly. Review collected by and hosted on G2.com.

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