We're already establishing a good amount of useful history in the new system that we can draw on. We're a lot more self-sufficient with reporting whereas previously we had to rely on an outside source for reports. Review collected by and hosted on G2.com.

So far, there has been no downside. We just went live in September 2021 so we're still building the system to our requirements. We're currently in phase 2. There could be some improvement in the training on creating reports. Review collected by and hosted on G2.com.