
The setup was surprisingly quick and straightforward, even as a sole proprietor without a large team. The assistant reliably answers calls, systematically asks for the name and concern, and then sends me a summary via email and SMS. I was pleasantly surprised that the notification arrived even during a dropped test call with a poor connection – the name and callback number were there, so I could have definitely called back. For me as an IT service provider with a small but important call volume, it's just right. The EU hosting was also a topic for me, especially because of more sensitive clients. Review collected by and hosted on G2.com.
The sound quality was initially a bit choppy depending on the connection – but that is due to the internet/line quality of the respective caller and not Fonio itself; with the right settings, this could be managed well. Otherwise, there was little to complain about. Review collected by and hosted on G2.com.