Heiko G.
HG
IT Berater
Small-Business (50 or fewer emp.)
"Quickly set up, reliable notification – solid solution for sole proprietors"
5/5
What do you like best about fonio?

The setup was surprisingly quick and straightforward, even as a sole proprietor without a large team. The assistant reliably answers calls, systematically asks for the name and concern, and then sends me a summary via email and SMS. I was pleasantly surprised that the notification arrived even during a dropped test call with a poor connection – the name and callback number were there, so I could have definitely called back. For me as an IT service provider with a small but important call volume, it's just right. The EU hosting was also a topic for me, especially because of more sensitive clients. Review collected by and hosted on G2.com.

What do you dislike about fonio?

The sound quality was initially a bit choppy depending on the connection – but that is due to the internet/line quality of the respective caller and not Fonio itself; with the right settings, this could be managed well. Otherwise, there was little to complain about. Review collected by and hosted on G2.com.

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4.7 out of 5 · Verified reviews from real users

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