We manage over 75 properties and 1,200+ tenants across residential, commercial, and mixed-use assets. Before Fleet, coordinating maintenance, vendor dispatch, and work order tracking meant juggling multiple tools and a lot of manual effort.

Eight months in, the operational impact is clear. When a critical issue hits — a flood, a failed HVAC in peak summer — Fleet's escalation workflows and real-time visibility mean our team can dispatch the right vendor and track resolution without chasing anyone down. Time-to-resolution on urgent tickets has dropped meaningfully since we moved over.

The reporting suite is equally strong. Asset-level maintenance history, vendor performance, and cost breakdowns that used to take hours to compile now take minutes — directly improving how we plan and budget at a portfolio level.

Support has also been a differentiator. When we had an integration question around our accounting stack, we had a technically capable person on a call within a day — not a tier-one rep reading from a script, but someone who understood our setup and could speak to the configuration directly. Review collected by and hosted on G2.com.