Among the various features, the most important I like is their extensible design. As a rapidly evolving landscape the financial products, journeys, flows constantly keep changing and Finezza enables such a fast change at design level. Its a great advantage when you can spin off a new product journey and associated forms, flow, APis etc almost instantaneously.
I particularly like their LMS again due to its ability to handle personalisation at scale.
There API first strategy at the core also helps me innovate on top of the finezza platform.
With Finezza I am able to focus on my business strategy and growth without worrying about if technology will be able to keep pace. Review collected by and hosted on G2.com.
I would have loved if it had a better UI. Although its a API first platform and you would not use the interface a lot but a little more contemporary UI would have been better. While it does show all data, manage all actions, just hope they organise the data on the UI bit better. Review collected by and hosted on G2.com.