
Visibility over what's happening in the field. We have had up to 17 people moving around Brunei on a daily basis, at various onshore and offshore sites. FieldEx has helped us get them in the right place in the morning on time, and tracked what's happening throughout the day. It's importantly not intrusive to the guys on the ground, which matters. But also at the same time gives us some oversight into operations.
Asset management is still what we rely on most. Being able to track maintenance milestones and certifications against each asset is central to how we work, especially in oil and gas where inspections are mandatory. This was particularly useful with keeping training assets up to date for individuals. It is also key from a safety perspective for equipment, which must always have current certifications in place.
Reports have also improved, and we now receive meaningful weekly reports that are used by management to keep track of upcoming events. With the new module we can pick the report type, choose the fields and filters you want, schedule it yourself. We had a few gripes initially but these were dealt with by the fieldex team in a responsive, timely and efficient manager. Review collected by and hosted on G2.com.
Initially we had some problems with reports and getting meaningful information out of the system. After guidance via the Fieldex ticket support system, and discussions, the reports were able to be configured to our requirements. We thought previously the reporting set up was a bit cumbersome but this has been overcome. Review collected by and hosted on G2.com.