The best thing about Feature Bundle for Jira Service Management is it creates an easy workflow which can be automated, managed and created to meet administrator needs which is required for service management. It also provides very feasible experience for user by opening door for efficient service delivery and customer support. Review collected by and hosted on G2.com.

I did not find anything that I specifically dislike about Jira Service Management. However, some of my colleagues find some features difficult to understand in customization of options especially if they are new to Jira. Review collected by and hosted on G2.com.